User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Accessing the Place a Call Screen
The Place a Call screen on the Poly Trio system is displayed when you select Place a Call on the Home
Screen or when the system is idle and not in use, if set by your system administrator.
From the Place a Call screen, you can access the dial pad, Contacts, Recent Calls, and the Calendar, as
shown in the following figure.
Figure 5: Place a Call screen
Accessing the Calls Screen
The Calls screen on Poly Trio systems is displayed automatically when you place a call and you have an
active call in progress.
When you have an active call in progress, the name and number of the contact you are talking with and
the duration of the call is displayed in the Calls screen, as shown next.
Figure 6: Active call on the Calls screen
You can also view active and held calls in progress on the system, as shown next. If the system has
multiple lines, active and held calls display under the associated line.
Getting Started with Poly Trio
16










