User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Logging Into and Locking the System
Topics:
• Logging in to Poly Trio
• Locking Poly Trio
You can log in to and lock a Poly Trio system with your user credentials provided by your system
administrator.
Logging in to Poly Trio
If your system administrator has set up user credentials for your phone, you can log in to a phone and
access your contacts or favorites, settings, and calendar, if enabled.
You can view your personal settings from any phone or system within your organization. Contact your
system administrator for your user credentials.
Note: Some of the features described in this section require access to the Basic settings menu. If your
phone requires a password to access the Basic settings menu, contact your system administrator
for assistance.
Log In to a Phone
Depending on how your system administrator set up the User Login feature, you may need to log in to a
Poly phone before you can use one.
By default, Poly devices do not require you to log in before you can use them. However, if you do not log
in, you see the default profile. When you log in, you have full access to your personal settings and your
directory. Any settings you change while logged in to a public phone are saved and displayed the next
time you log in to any phone.
Procedure
1. Select Login.
2. Do one of the following:
• If you see the User Login screen.
• If you do not see the User Login screen, navigate to Settings > Features > User Login >
Log In.
3. From the User Login screen, enter your user ID and password, and select Log In.
When your login credentials are accepted, your personal profile displays. If your credentials are
not accepted, a message indicating your log in failed is displayed, and the User Login screen is
displayed again. Check with your system administrator to confirm your login credentials.
Log Out of the Phone
After you finish using a public phone, make sure you log out to prevent access to your personal settings.
Procedure
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