User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Calling Contacts from the Directory
Call a Contact from a Directory
You can place a call to a contact directly from your directory or you can select contacts in your directory to
call from the Place a Call screen.
Procedure
1. Do one of the following:
• Navigate to Contacts and select a directory.
• Navigate to Place a Call, select Contacts , and select a directory.
2. Select a contact.
3. From the Details screen, select Call next to the number you want to call.
Call a Contact from a Directory Search
You can search for and call contacts from the Search screen in your directory.
Procedure
1. Select Contacts and select a directory.
2. In the Search field, enter your contact’s name.
Results matching your search display automatically.
3. Select a contact.
4. From the Details screen, select Call next to the number you want to call.
Place a Call from a Locked Phone
When the phone is locked, you can place outgoing calls only to emergency numbers, such as 911 and
authorized numbers that your system administrator can set up. You cannot call any other numbers from a
locked phone.
Procedure
1. Select New Call.
2. From the Place an Authorized Call screen, select a number and select Dial.
Related Links
Locking Poly Trio on page 22
Placing Intercom Calls
The Intercom feature enables you to place a call to a contact that is answered automatically on the
contact's phone as long as the contact is not in an active call.
If the contact is in an active call, the contact can choose to answer the intercom call, or the intercom call
is answered automatically after the active call ends.
Check with your system administrator to find out if this feature is available on your phone.
Related Links
Answer an Intercom Call on page 29
Audio Calls
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