User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Answering Audio Calls
When you receive an incoming call on a Poly Trio, you can choose to answer the call in various ways,
including answering calls automatically, in the Incoming Calls screen, in the Calls screen, and during a
call.
Answer an Incoming Call
When you receive an incoming call, the phone rings and an Incoming Call screen is displayed. In the
Incoming Call screen, you can choose to answer or reject the incoming call.
Figure 8: Incoming Call screen
Note: Your system administrator can enable the screen to flash bright orange when you have an
incoming call. The screen continues to flash until the Home or Calls screen displays the incoming
call. For more information about this feature, contact your system administrator.
Procedure
» Select Answer .
If enabled, you can also answer calls with Mute buttons.
Related Links
Decline an Incoming Call on page 30
Answer a Call When in a Call
When you’re in an active call and an incoming call arrives on the same or a different line, a call waiting
tone beeps, and the Incoming Call screen is displayed.
Procedure
» Select Answer.
This places the active call on hold, and the incoming call becomes active.
Audio Calls
28