User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Answer an Incoming Call........................................................................................28
Answer a Call When in a Call.................................................................................28
Answer Calls Automatically.................................................................................... 29
Answer a Call on a Locked Phone......................................................................... 29
Answer an Intercom Call........................................................................................ 29
Decline an Incoming Call.................................................................................................. 30
End an Audio Call............................................................................................................. 30
Holding and Resuming Calls.............................................................................................30
Hold a Call..............................................................................................................30
Resume a Call........................................................................................................30
Transferring Calls..............................................................................................................31
Choose a Default Transfer Type.............................................................................31
Transfer a Call .......................................................................................................31
Transfer a Call using Consultative Transfer........................................................... 31
Cancel a Transfer...................................................................................................32
Forwarding Incoming Calls to a Contact........................................................................... 32
Forward an Incoming Call to a Contact.................................................................. 32
Forward All Incoming Calls to a Contact................................................................ 32
Disable Call Forwarding......................................................................................... 32
Rejecting Calls with Do Not Disturb.................................................................................. 33
Enable Do Not Disturb............................................................................................33
Disable Do Not Disturb...........................................................................................33
Managing Multiple Calls.................................................................................................... 33
Manage a Call from the Calls Screen.....................................................................34
Mute the Microphones.......................................................................................................34
Unmute the Microphone....................................................................................................34
Conference Calls.............................................................................................. 36
Tips for Conference Calls..................................................................................................36
Initiating Conference Call.................................................................................................. 36
Initiate a Conference Call....................................................................................... 36
Merge Calls into a Conference Call........................................................................37
Add Participants to a Conference Call.............................................................................. 37
End a Conference Call...................................................................................................... 37
Hold a Conference Call..................................................................................................... 37
Resume a Conference Call............................................................................................... 37
Mute a Conference Participant..........................................................................................38
Remove a Conference Participant.................................................................................... 38
Video Calls on Poly Trio Systems...................................................................39
Tips for Video Calls........................................................................................................... 40
Contents
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