User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Video Calls on Poly Trio Systems
Topics:
• Tips for Video Calls
• Video Call Settings
• Place a Video Call
• Stop Sending Video
• Start Video During an Audio Call
• Adjust the Camera Position During a Call
• Adjust Video Quality
• Adjust Camera Tracking Settings
• Switch Between Video and Content during Video Calls
• Handling a Mixture of Audio and Video Calls
• Camera Presets on Poly Trio Systems
When your Poly Trio system is paired with a Poly Trio Visual+, Trio VisualPro, or RealPresence Group
Series system, you can send and receive video.
Poly Trio system support for the Poly Trio Visual+ and VisualPro systems varies by model:
• You can pair any Poly Trio system with a Poly Trio Visual+ system.
• You can pair a Poly Trio 8500 or Poly Trio 8800 system with a Poly Trio Visual+ or VisualPro
system. The Poly Trio 8300 system does not support the Trio VisualPro system.
Poly Trio systems support the following cameras when paired with a Poly Trio Visual+:
• Polycom
®
EagleEye
™
Mini USB camera
• Polycom
®
EagleEye
™
IV USB camera
• Polycom
®
EagleEye
™
Cube USB camera
• Polycom Studio camera
• Logitech C930e webcam
Poly Trio systems support the following cameras when paired with a Trio VisualPro or RealPresence
Group Series system:
• Polycom
®
EagleEye
™
IV camera
• Polycom
®
EagleEye
™
Director II camera
• Polycom
®
EagleEye
™
Producer camera
• Polycom
®
EagleEye
™
Acoustic camera
If you do not have a camera connected to your paired device when you receive video during calls, you
can see your contact’s video but they cannot see video from you.
Related Information
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