User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
• Full—If the received video image is not the same aspect ratio as the display area, the video image
is stretched to fill the area. If the aspect ratios match, no stretching occurs.
• Crop—The video image is resized to maintain the correct aspect ratio. Any parts of the image that
do not fit within the display area are cropped.
Procedure
1. Go to Settings > Basic > Video.
2. Select Video Screen Mode and select a video screen setting.
3. Select Save.
Place a Video Call
Depending on how the system is set up by your administrator, you can place a video call to one contact or
add video during an audio call.
When the system is registered with the Skype for Business Server, you can place a video call to your
Skype for Business contacts. Video displays automatically for up to six contacts, as long as those
contacts have video enabled and are streaming video.
Procedure
1. Select Place a Call.
2. Enter a contact's number or select a contact from Contacts or Recent Calls.
3. Select Dial .
4. In the Call screen, select Start Video, if video does not display automatically.
Related Links
Place an Audio Call on page 24
Stop Sending Video
You can stop transmitting video at any time during a call.
Stopping video does not create an audio-only call. Even if you stop video, video information is still
transmitted to the far-end and you are still in a video call. When you stop video, the stopped video icon
is displayed and the far-side cannot see you.
Note: You can't start and stop far-end video. If the phone is set up to receive far-side video, the far-end
video always displays.
Procedure
» In the Call screen, select Stop My Video.
Start Video During an Audio Call
You can start sending video at any point during an audio-only call if a camera is connected to the phone.
After you start sending video, you can mute your video, but you cannot stop sending video and return to
an audio-only call.
Video Calls on Poly Trio Systems
42