User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Record a Call
You can record all active audio calls on the phone.
You cannot record calls when there are no connected calls, when you place a new call to transfer a call or
initiate a conference, or when you have an incoming call. Make sure to inform your contacts on the call
before you begin recording.
Note that some tones made on your contact's phone are recorded. When you mute the microphone while
recording, your audio is muted and only other participants' audio in the call is recorded.
Procedure
» During an active call, select Menu and select Start Recording .
The recording icon displays at the top of the Call screen.
Pause a Recording
During a call, you can pause a recording while the call is active.
Procedure
» Select Menu and select Pause Recording .
The pause recording icon displays at the top of the Call screen.
Resume a Recording
After you pause and then resume recording, recording continues in the same file.
Procedure
» Select Menu and select Resume Recording .
Stop Recording
You can stop recording a call before the call ends. The recording also stops when the active call ends, no
matter who ended the call.
Caution: Do not remove the USB flash drive while recording. The file being recorded will be incomplete
and cannot be played back later. Removing the USB flash drive while recording can also
damage the flash drive.
Procedure
» Do one of the following:
• Select Menu and select Stop Recording .
• Select Hang Up.
When you stop recording, the USB icon is displayed in the status bar.
Recording Audio Calls
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