User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Add Favorites
You can add any contact in the local directory as a favorite.
When you add a contact as a favorite, the contact displays on the Home screen.
Procedure
1. Navigate to Contacts > Local Directory.
2. Select a contact.
3. On the Details screen, select Favorite .
Remove a Favorite
You can remove a favorite contact to make room for a new favorite.
When you remove a contact from your favorites, the contact is removed from the Home screen.
Procedure
1. Navigate to Contacts > Local Directory.
2. Select a contact.
3. On the Details screen, select Favorite .
Corporate Directory
Your system administrator can set up your phone so that you can access a Corporate Directory, which
lists contacts and groups within your company.
However, you cannot update the Corporate Directory, and your system administrator determines which
contacts you can see. Check with your system administrator to find out if this feature is available.
Note: You may need to enter your user credentials to access the directory for the first time, if set by your
system administrator.
Search the Corporate Directory
You can search for contacts in the Corporate Directory using either their first name or last name.
Procedure
1. Navigate to Contacts > Corporate Directory.
2. In the search field, enter your search criteria and select Submit.
3. Select a contact and select View to view the contact's information.
Perform an Advanced Search of the Corporate Directory
An advanced search enables you to choose to search for contacts by first name, last name, or phone
number.
Optionally, use a prerequisite.
Procedure
1. Navigate to Contacts > Corporate Directory.
Call Lists and Directories
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