User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Minimum Hardware and Software Laptop Requirements
Before you connect your laptop to the phone, make sure your laptop meets the minimum hardware and
software requirements.
Minimum Hardware and Software Requirements for the Connected Laptop
Category Requirement
Operating System
• Windows 8.1 (32-bit or 64-bit)
• Windows 8 (32-bit or 64-bit)
• Windows 7 (32-bit or 64-bit)
• OS X 10.9.x (Maverick)
• OS X 10.10.x (Yosemite)
• OS X 10.11.x (El Capitan)
• OS X 10.12.x (Sierra)
Desktop client or application
• Polycom RealPresence Desktop
• Skype for Business
Connect a USB Device or Laptop
When you connect your Poly phone to a laptop or mobile device, you can use the phone as a microphone
and speaker for audio and video calls, including Skype for Business calls, and to play media including
music and videos.
Procedure
» Connect a USB cable from your computer or device to the micro USB port on the phone.
Setting Your Phone as the Audio Device
In order to use your phone to play audio from calls or media on your connected laptop, you need to set
the phone as your audio communication device.
The following sections provide information on setting the phone as your audio device for your laptop and
communication and collaboration clients such as RealPresence Desktop or the Skype for Business client.
Setting the System as Your Audio Device for Communication Clients
When your laptop is connected to the phone, you can set the phone as your microphone and speakers for
communication and collaboration clients, like RealPresence Desktop, BroadSoft BroadTouch
Communicator, or Skype for Business.
Depending on the capabilities of the client, you can use the phone to accept, hold and resume, and end
calls placed and received in the client. Note that the status of the calls may differ between the client and
the system depending on the capabilities of the client.
Connecting Bluetooth and USB Devices
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