User's Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Poly Trio
- Logging Into and Locking the System
- Audio Calls
- Placing Audio Calls
- Redial a Number
- Answering Audio Calls
- Decline an Incoming Call
- End an Audio Call
- Holding and Resuming Calls
- Transferring Calls
- Forwarding Incoming Calls to a Contact
- Rejecting Calls with Do Not Disturb
- Managing Multiple Calls
- Mute the Microphones
- Unmute the Microphone
- Conference Calls
- Video Calls on Poly Trio Systems
- Tips for Video Calls
- Video Call Settings
- Place a Video Call
- Stop Sending Video
- Start Video During an Audio Call
- Adjust the Camera Position During a Call
- Adjust Video Quality
- Adjust Camera Tracking Settings
- Switch Between Video and Content during Video Calls
- Handling a Mixture of Audio and Video Calls
- Camera Presets on Poly Trio Systems
- Recording Audio Calls
- Sharing Content on Poly Trio Systems
- Sharing Content with RealPresence Desktop or Mobile
- Sharing Content with the Polycom® Content Application
- Sharing Content with People+Content IP
- Sharing Content from an Apple Device
- Sharing Content from a Windows or Android Device
- Share Content with an HDMI or VGA Connection
- Share Content Automatically When Idle
- Share Content using the Polycom Content Application
- Using the Calendar
- Call Lists and Directories
- Voicemail and Pages
- Connecting Bluetooth and USB Devices
- Poly Trio Settings
- Maintaining Poly Trio
- Accessibility Features
- Troubleshooting
Control Where Audio Plays
When your Poly Trio system is paired with a Poly Trio Visual+, Trio VisualPro or RealPresence Group
Series system, you can have audio play from the Poly Trio system speakers or from the paired device’s
monitor(s) or external speakers.
Note: If you have a Polycom
®
EagleEye
™
Acoustic camera connected to your paired Trio VisualPro or
RealPresence Group Series system, Poly recommends using your Poly Trio system for audio.
Procedure
1. Go to Settings > Basic > Preferences.
2. Select Audio Output and choose one of the following options:
• Phone speakers: Audio plays on the system only.
• TV speakers: Audio plays on the paired device’s connected monitor(s) or external speakers.
• Automatic - based on call type: The system automatically chooses where to play audio
based on the call type. The Poly Trio system is used for audio calls, while the paired device
is used for video calls.
You can toggle this setting while in a call.
Set a Ringtone for Incoming Calls
A simple way to personalize your phone is to change the ringtone. You can pick unique ringtones for the
different lines on the phone. The default ringtone is Low Trill.
Procedure
1. Go to Settings > Basic > Preferences.
2. Select Ring Type.
3. From the Ring Type screen, select a ringtone.
4. Select Play to hear the ringtone.
Related Links
Features for Hearing-Impaired Users on page 78
Poly Trio Settings
74