Handset Operations Manual Rove 40 Technical Reference Document Version 1 © June-2020 RTX A/S, Denmark SME VoIP Handset Guide 5.
Table of Contents 1 About This Document ........................................................................................................................................ 5 1.1 Audience .......................................................................................................................................................... 5 1.2 Abbreviations ................................................................................................................................................
6.1.1 Add Contact ............................................................................................................................................ 18 6.1.2 Call/Edit a Contact .................................................................................................................................. 19 6.1.3 Send Message to Contact ....................................................................................................................... 19 6.1.3 More Contacts Options .........
7.1.1 Answering an Incoming Call ................................................................................................................... 73 7.1.2 Reject an Incoming Call .......................................................................................................................... 73 7.1.3 Silencing an Incoming Call ...................................................................................................................... 74 7.1.4 Ending a Call .............................
1 About This Document This document describes the features and functionalities available in the Rove 40 Handset. We describe how to operate the handset without going into details of its mechanical features. The reference for features and operation in this manual is RTX generic mode. 1.1 Audience This guide is intended for everyday users as well as system administrators. 1.
2.1 Package - Contents/Damage Inspection 2.1.1 Before Package Is Opened Examine the shipping package for evidence of physical damage or mishandling prior to opening. If there is proof of mishandling prior to opening, you must report it to the relevant support center of the regional representative or operator. 2.1.2 Contents of Package Make sure all relevant components are available in the package before proceeding to the next step.
2.1.3 Damage Inspection The following is the recommended procedure for you to use for damage inspection: 1. 2. 3. Examine all relevant components for damage. Make a “defective on arrival - DOA” report or RMA to the operator. Do not move the shipping carton until the operator has examined it. The operator/regional representative will initiate the necessary procedure to process this RMA. They will guide the network administrator on how to return the damaged package if necessary.
2.2.4 How to Open Back Cover 1. 2. Press down the back-cover lock and lift back cover away from the handset. Remove Back Cover from Handset 2.2.5 How to Replace Battery Remove the back cover from the handset as showed in section 2.2.4 How to Open Back Cover above. Then remove the old battery and replace with a new one. Note: The old and unused batteries must be delivered to a recycling company. 2.2.
3 Phone Overview This section contains an overview of the handset from a front and a rear view. 3.1 Handset – Front View 1. Earpiece Speaker 2. Screen 3. Navigation Keys (Up/Down/Right/left) 4. Selection Key (Centre of Navigation Keys) 5. Call Key/ Accept Call Key (Off-hook key) To answer a call, and functions as a short cut to the Call list. 6. End, ON/OFF Key, Back Key (On-hook key) To end call, to return to a previous menu, and to switch the handset on/off by long press. 7.
3.2 Rear View - Handset 11. Headset connector (3.5mm) This is for connecting a headset. The connector is protected against dust by the headset connector cover. 12. Volume Up Key (Side Key) To increase the volume during call. 13. Volume Down Key (Side Key) To decrease the volume during call. 14. Mute Key (Side Key) To turn off the microphone in call, so that the counterpart is muted. 15. External Speaker Is used when speaker mode is enabled in call. 16. Battery 17. Alarm Key SME VoIP Handset Guide 5.
4 Display This section contains a description of the different icons seen in the idle and in the menu. 4.1 Icons and Text in the Display All functions and settings available to the handset user are shown as icons and text in the display. The icons and text in the display indicate functions and settings to which you have access.
“Silent Alarm” icon is displayed in the status bar when the handset is in silent mode, or if the volume is set to the mute and an alarm is enabled. “Sound off”/”Silent” icon is displayed in the status bar when silent mode is enabled on the handset. “Keylock” icon indicates when the keypad is locked, and the user needs to long press the *-key to be able to use the handset again.
The “Settings” menu contains personal handset settings such as time/date, language, handset name, etc. The “Messaging” menu contains messages received on and sent from the handset along with the available messaging settings. The “Alarms” menu contains personal handset settings for the alarm. The “F-Keys” menu contains personal handset settings for the F-Keys. The “Alarm List” menu contains alarms received on the handset. 4.3 Keys and Buttons 4.3.
4.3.7 Speed Dial Keys Any key from “2” – “9” can be set as a speed dial key. A long press on any of these numbers when the handset is in idle can be set to a short cut to calling any contact in the contact list, or in the F-Key list. For additional information on this feature see 7.1.4 Speed Dial/On Touch Dial. 4.3.8 Volume Button These two volume buttons placed on the upper left side of the handset are used for increasing/decreasing the volume during a call.
4.4 The Keypad The keypad is used when entering a name or number, and the sketch below shows the available characters on the handset. NOTE: Depended on the selected menu language, other characters can be available. Therefore, the character order can differ from the table above. 4.4.1 Idle Mode, and Number Input Mode When in idle a short press on a key enters the digits “0” – “9” and the characters * and #. In number input mode, a long press on “0” generates a +. 4.4.
5 Basic Operation The following explain three basic operations of the handset: how to switch the handset on/off, how to lock/unlock the keypad, and the available options when entering a number in idle. 5.1 How to Switch the Handset On/Off Switching on the handset To switch the handset on long press the on-hook key to switch the handset on.
6 Menu Operation In the following a description of the different menus and submenus on the handset will be given. Before the functions of every menu are explained a menu, tree will be showed at top to give an overview of how to enter the different menus. From idle it is possible to enter some of the menus directly via the three softkeys as displayed on the image below.
6.1 Contacts In this menu all the local contacts on the handset are displayed. An empty local phonebook is displayed on the picture below. 6.1.1 Add Contact To add a new contact, press the right softkey “More”, select “Add contact”, and the information displayed in the menu tree below can be filled out for the contact by pressing Edit at the bottom right corner.
6.1.2 Call/Edit a Contact When the “Contacts” menu contains contacts, it is possible to “Call” or “Edit” each contact with the left and middle softkey, respectively. Pressing “Call” initiates a call to this contact. When pressing “Edit” it is possible to edit the name, work, mobile, home, other, or ringtone for the highlighted contact. 6.1.3 Send Message to Contact From Contacts it is possible to send a message directly to a contact in the list.
6.1.3 More Contacts Options When a specific contact is highlighted, pressing “More” in the “Contacts” menu enables the features seen below. Edit before call This function makes it possible to edit the number of the contact before calling the contact. Edit contact This has the same function as pressing “Edit” directly from the “Contacts” menu, and makes it possible to edit the name, work, mobile, home, other, or ringtone for the contact.
6.1.4.1 How to setup speed dial Prerequisite: There must be at least one contact in the contact list. Steps: 1. Go to the contact list > Move to the contact that you want to assign a speed dial number to. 2. Select “More” > Select “Speed dial” 3. Move to the speed dial number (2 – 9) that you want to assign the contact number to. 4. Select “Add”. The contact name should be appended to the speed dial number. 5.
NOTE: The speed dial function can also be set up for the F-Keys (for additional information on this see section 7.8 F-Keys) 6.2 Central Directory In the “Central directory” menu different contacts can be called according to which list the system administrator has setup in the base system. This menu can be entered directly from idle with the middle softkey , or from the menu by pressing the menu activity key and choosing “Central directory”. 6.2.
If the central directory instead of LDAP Mode is set to Local mode, opening the central directory will get you directly to browsing mode, and to enter the search mode press the middle softkey as displayed below. The search function is similar in these two modes. When typing something in the search field, and pressing search the results of the search will be displayed. This is showed in the following images.
6.2.2 Calling a Contact in the Central Directory To call a contact from the central directory press the green “Off-hook” button, and the contact number that currently appears on the screen will be called. Use right/left navigation key to scroll through the names. If a contact has more numbers added an arrow is shown to the right of the contact, and by pressing the right/left navigation keys it is possible to navigate between the different numbers assigned to that contact.
6.3 Calls The menu “Calls” consists of lists of all the calls that have been made to or from the handset. This menu can be entered directly from idle with the right softkey button or from the menu by pressing the menu activity key , by pressing the green off-hook and choosing “Calls”. When opening the “Calls” menu, the list “All calls” is automatically opened. Using the left/right navigation keys it is possible to view the four different lists.
When there is a missed call on the handset a red icon is displayed in the status bar until the entry has been displayed in the missed call list. As shown in the images below, the information displayed about the missed call in the call list is in bold text until the entry has been scrolled over once. Using the up/down navigation keys scrolls through the list of missed calls.
6.3.2 View The middle softkey enters a “View” function for each entry. With this feature the following details of the call can be seen: number, line number, status (answered, dialled, missed), duration, and time stamp as displayed in the image below. 6.3.3 More Calls Options When a specific call is highlighted, pressing “More” in the “Calls” menu enables the features seen below. View details This shows the same details about the call as the “View” function explained in 7.3.1 Call/View.
Delete item By selecting “Delete item” the following text message is displayed: “Delete current item from list?” To delete the item from the call list, press the left softkey “Yes”. To return to the call list, press the right softkey “No”. Delete all items This feature makes it possible to delete all items in the specific call list. By selecting “Delete all items” the following text message is displayed: “Delete all items in this list?” To delete all items in the specific list, press the left softkey “Yes”.
6.4 Connectivity The “Connectivity” menu is entered in the menu by pressing the menu activity key in idle. In this menu it is possible to register or deregister the handset to a certain base system. Moreover, the “Select network” function makes it possible to register the handset to more than one base system. 6.4.1 Register When a handset is to be registered on a base system, the user will be prompted for an access code (base registration PIN) before the registration procedure is started.
It is also possible to overwrite an existing registration by selecting that entry that should be overwritten instead of selecting an “Empty” slot. This is displayed below. NOTE: For the handset to function on different base systems, the handset must be completely out of range of system 1 to connect to system 2. 6.4.2 Deregister The handset can be deregistered from a registration.
6.4.3 Select Network If the handset is registered to different base systems (networks) the preferred network can be chosen in this menu by highlighting it and pressing the left softkey “Select” as shown below. For the handset to automatically select a network “Auto. select” can be selected. In this way, the handset automatically chooses the network in range. 6.4.4 Select PBX In the “Select PBX” menu it is possible to select another PBX for the handset to use.
6.5 Settings The “Settings” menu is entered through the menu by pressing the activity menu key in idle. The “Settings” menu contains the following personal handset settings: SETTINGS Audio settings Time & Date Language LED Signal Power save Security Handset name Line Reset settings Status Auto answer Silent charging Do not disturb Hide number Call Forward Idle Screen Saver Idle Clock Bluetooth Push To Talk Each of these settings will be described in the following. SME VoIP Handset Guide 5.
6.5.1 Audio Settings The “Audio settings” menu contains different settings for the sounds on the handset. 6.5.1.1 Silent The “Silent” profile can be either enabled with the right softkey “On”, or disabled with the left softkey “Off”. When the “Silent” profile is enabled no sounds are played on the handset, and the handset does not ring on incoming calls or messages. In the “Audio settings” menu only “Ring emergency”, “Vibrator” and “Noise reduction” can be entered when the “Silent” profile is enabled.
Ring volume The ring volume for calls can be adjusted from mute to volume 6. The currently applied level is displayed when entering the menu “Ring volume”. To select the desired ring volume the navigation keys up/down or right/left is used to respectively increase or decrease the volume. Thereby, pressing “Ok” saves the current ring volume. The currently applied ring melody is played when adjusting the ring volume so that the respective ring volume can be heard before selected.
Ring melody Many different ring melodies can be chosen for the handset to play when receiving an incoming call. A list of melodies is displayed when entering the menu. Each displayed melody on the list can be selected by pressing the left softkey “Select”. To hear the melody before selecting it, each melody in the list can be played by selecting the right softkey “Play”. The softkey “Play” changes to “Stop” during playback and the playback can then be stopped by pressing this button. 6.5.1.
6.5.1.4 Ring emergency With the “Ring emergency” menu it can be chosen which melody should be played when the handset receives an alarm message. The ring melody is chosen in the same way as the ring melody for incoming calls. For additional information on the handset alarm feature reference is made to chapter 6.9 Alarms List. 6.5.1.5 Alert Volume and Alert Tone When an alarm clock occurs on the handset, different ring volumes and melodies can be selected.
Alert tone Six different melodies can be chosen for the handset to play when an alarm occurs. A list of melodies is displayed when entering the menu. Each displayed melody in the list can be selected by pressing the left softkey “Select”. To hear the melody before selecting it, each melody on the list can be played by selecting the right softkey “Play”. The softkey “Play” changes to “Stop” during playback and the playback can then be stopped by pressing this button. 6.5.1.
Vibrate and ring When this function is enabled the handset will both vibrate and ring at the same time when receiving an incoming call or message. 6.5.1.7 Key Sound The “Key Sound” settings controls if a key sound is heard as the keys are pressed on the handset, or if no sound is made. The following three different options can be selected for the key sounds: Silent If this feature is chosen, there will not be heard any sounds when pressing the keys on handset.
6.5.1.8 Confirmation Sound This feature either enables or disables confirmation sounds on the handset. When the function “Confirmation sound” is enabled (On), an audible indication is given when an event succeeds or fails. For example, a positive confirmation sound is generated when a new setting is set or an entry is saved successfully in the phonebook. A negative confirmation sound is generated if the action fails. When the confirmation sound is set to “Off” no sounds is generated in either case. 6.5.1.
6.5.1.10 Charger Warning “Charger Warning” is a feature that enables the handset to make a sound when put in the charger to indicate that the handset is charging. When the feature “Charger warning” is enabled (On), then an audible indication will be given when the handset is correctly connected to the charger. If the feature is set to “Off” no audible indication will be given as the handset is put in the charger. 6.5.1.
6.5.1.12 Noise reduction In this menu, the feature “Noise reduction” can either be disabled or enabled on a certain level such as “High” or “Low”. Noise reduction is a function used when the handset is in call. During a call, if noise reduction is enabled on the handset, the background noise around the user is reduced. In this way, the user should sound clearer to the counterpart since the background noise is reduced to a certain level. 6.5.
In the same way the date can be changed as seen in the images below: In “Date format” the preferred date format (i.e. dd-mm-yyyy) can be selected by using the up/down navigation keys. 6.5.3 Language In this menu it is possible to select different languages for the handset. The menu tree below shows the different languages available on the handset.
The currently applied language is displayed when highlighting the menu “Language”. When entering this menu, a specific language can be selected by scrolling through the menu using the up/down navigation keys, and pressing the left softkey “Select” when the desired language is highlighted. 6.5.4 LED Signal The LED at the upper left corner of the handset has three different colors: green, yellow, and red. The different colors can be assigned to distinctive situations by the user.
6.5.5 Power Save The power save option makes the handset less battery consuming by turning off the display after a certain amount of time. In the images above, it is displayed how the power save can be set between 5 seconds and 60 seconds. A certain time interval is chosen by pressing the left softkey “Select” when the desired time interval is highlighted. 6.5.6 Security In the “Security” menu it is possible to set an automatic keylock, and change the PIN of the handset.
Automatic keylock If the “Automatic keylock” feature is enabled, the keypad will lock automatically after a certain amount of time that the handset has not been used. The currently applied setting is displayed when highlighting or selecting the menu “Automatic keylock”. A list of selectable timeouts is displayed when the user enters the “Automatic keylock” menu. Any one of these can be selected by pressing the left softkey “Select” when the desired time interval is highlighted.
Handset name By selecting “Handset name” the name of the handset can be changed. As seen above, an editor is displayed when entering the menu. The handset name is typed in by using the numeric keys and afterward pressing the left softkey “Save”. The handset name is displayed in the third line of the idle display. Line If the handset is used in a multiline environment, it is possible to select preferred lines for the handset to make outgoing calls from in this “Line” menu as shown below.
Reset settings The handset settings can be reset to default settings by selecting menu “Reset settings”. As it can be seen above, the handset PIN code is required to reset the handset to its default settings. After such a reset the handset is still registered. The base is not reset to default when selecting this feature. Status The menu “Status” delivers some useful information to the end user about both base station that the handset is currently using and handset status.
6.5.8 Auto Answer In this menu it is possible to change the settings for auto answer on the handset. The “Auto answer” feature makes it possible for the handset to automatically answer an incoming call. This setting can be set to the following conditions: Normal With this enabled the handset does not answer a call automatically, but the user must always press the green “Off-hook” key to answer a call. The call is not answered by removing the handset from the charger.
6.5.9 Silent Charging The option of “Silent charging” enables the possibility of the handset not ringing during charging. The handset must be placed in the charger in order for this to work as mentioned below. The options of silent charging are seen below. Off The handset is ringing when receiving incoming calls (audio alert and incoming call screen displayed). Silent The handset receives an incoming call as normal, but it does not ring (i.e. no audio alert but the incoming call screen is displayed). 6.5.
6.5.11 Hide Number The “Hide Number” function enables that the user can make a call where the counterpart cannot see the caller ID of the caller. Off When the “Hide Number” function is set to “Off” with the left softkey, the caller ID of the handset is displayed to the counterpart of the call. On for next call If this function is enabled, then the caller ID will be hidden to the counterpart only for the next outgoing call, and then for the following calls the number will not be hidden anymore.
6.5.12 Call Forward The “Call Forward” feature enables the user to forward all incoming calls in different cases as described below. Forward Unconditionally If this feature is enabled all incoming calls to the handset will be forwarded to the number setup in “Forward To” as seen below. In this case the handset will not receive any incoming calls, but all calls will automatically be forwarded to the number setup in “Forward To”.
By enabling “Forward No Answer” incoming calls to the handset are forwarded if the call has not been answered during a certain time period as for example 30 seconds [Forward After (s)]. This feature is setup in the same way as “Forward Unconditionally” as displayed above. Forward Busy The “Forward Busy” function controls if the handset will forward the call when busy; e.g. when the user is in another call.
6.5.14 Idle Clock The “Idle Clock” function controls if the clock is showed in the idle display or not. By selecting “Off” the idle clock will not be displayed in idle, and by selecting “On” the clock is displayed in idle. 6.5.15 Bluetooth The Bluetooth feature enables the handset to be connected to a Bluetooth headset. When the handset is connected to a Bluetooth headset the audio on all calls is routed through the Bluetooth headset.
6.5.15.1 Enable/disable Bluetooth can either be enabled or disabled on the handset. The handset can only be paired with a Bluetooth device when Bluetooth is enabled. With Bluetooth enabled an icon that Bluetooth is enabled on the handset. In the status bar, the Bluetooth icon Bluetooth devices. This Bluetooth icon is displayed in the status bar to indicate is shown if Bluetooth is enabled, but the handset is not paired with any is displayed if the handset is paired with a Bluetooth device. 6.5.15.
Often, a PIN code is requested when a device is selected. By entering the requested PIN code of the Bluetooth device a connection should be successfully established as displayed below. The handset is now connected to the Bluetooth device, and audio will be routed through the Bluetooth headset in call. To inform the user that the devices are paired a Bluetooth icon is shown in the status bar. SME VoIP Handset Guide 5.
6.5.15.3 Paired devices The handset can be paired with up to four different Bluetooth headsets. When paired with one device this is displayed, as below, in the “Paired devices” list. By using the up/down navigation key the handset can be connected to any of the paired devices. The blue dot to the left of each device indicates which one of the devices the handset is connected to, and hereby through which the audio is routed when in call.
Info This option shows information about the paired Bluetooth device. The following information is displayed: Status, Headset Name, and Headset Address. 6.5.15.4 Bluetooth Headset Devices White List The following types of headsets are on the white list for using with the RTX8830 Handset: - Jabra Talk Jabra Stone Jabra Supreme Nokia BH-904 NOTE: The Jabra Supreme headset has the two features Jabra Voice Guidance and Jabra Voice Control.
When another user talks on the “Push To Talk” system, the screen below is displayed, and the counterpart is heard automatically through the loud speaker. It is only possible for one person at a time to talk on the “Push To Talk” system. Pressing and holding mute when another user on the system is using it will only mute the loudspeaker.
6.6.1 How to Setup Text Messaging For the text messaging function to work on the handset, this needs to be enabled on the base station web interface. As seen above the text messaging feature is enabled on the handsets via “Management” on the base station web interface. With this feature enabled it is possible to send text messages from one handset on the system to another handset on the system. In this case, the “Text Messaging” needs to be enabled (with or without a server). SME VoIP Handset Guide 5.
Additionally, it is possible to send the text messages via a text messaging server (MobiCall server) which enables handsets on different systems of base stations to send text messages to one another. When using a text messaging server for text messaging the “Text Messaging” must be “Enabled”, the “Text Messaging & Alarm Server” needs to be filled out, and the correct port number must be entered in “Text Messaging Port”.
As displayed above, pressing ’New’ makes it possible to write a new message using the keypad. The maximal message text length is 160 characters, and the number of characters typed are displayed at the bottom right corner of the text field. To choose other symbols than those available on the keypad press the middle softkey ‘Symbol’, and an amount of symbols will be available to select.
6.6.4 How to Open and Reply to a Message When a new message is received on the handset, the idle screen is displayed as seen on the first picture in the sequence below. Press the left softkey to reply to the received message. The reply message can either be sent as ‘Normal’ or ‘Urgent’, and when choosing either of these two options the message is sent to the counterpart from whom it was received.
6.6.6.1 The More Option The right softkey ‘More’ gives a list of options in the inbox which are described below. Reply With this option it is possible to reply the counterpart of the received message. Forward By selecting ‘Forward’, the newly received message is entered again, and can be edited and forwarded to another number. Save as contact With the function ‘Save as contact’ it is possible to save the number that the message was received from in the local phonebook.
6.6.7 Drafts When pressing the right navigation key one time in the messaging menu, the submenu ‘Drafts’ is opened. In this menu drafts are saved if a message has been written but was not sent. When pressing select on a highlighted draft, this is opened according to the last time that it was edited, and it is possible to edit it, and send it again. To write a new message press the middle softkey ‘New’ in this ‘Drafts’ menu (this function is described in more detail in section 6.6.
6.6.7.2 What is Stored in Drafts? When writing a new message and then exiting with the red on-hook key before the message is sent, this message can be saved as a draft. This is displayed below. By pressing the left softkey ‘Yes’ the message is saved as a draft, and can be opened again in the ‘Drafts’ menu. If the right ‘No’ softkey is pressed the message is not stored as a draft, and the handset returns to the previously opened menu without saving the message. 6.6.
6.6.8.1 The More Option When pressing the right softkey ‘More’ a list of options is given as seen below. 6.6.9 Settings In the ‘Settings’ menu it is possible to set messaging options on or off. These options will be described below. Overwrite old If this option is set to ‘On’ with the left softkey, then the oldest messages is overwritten if the maximum number of messages is reached. The maximum number of messages that can be stored in drafts, inbox, and sent messages is 250.
Display This function controls if the content of new messages is displayed in idle when they are received, or if it is just displayed that a new message has been received. Below, it is displayed how the two settings are displayed in idle when a new message is received. Display > On Display > Off SME VoIP Handset Guide 5.
6.7 Alarms The “Alarm” menu is entered through the menu by pressing the activity menu key in idle. This feature allows that alarms can be set on the handset to occur at a specific time. Alarm When “Alarm” is selected it is possible to set a time for an alarm to occur, and then press left softkey “Save” to save the alarm. An alarm will then occur at the time that has been set. The time can both be set with the numeric keypad, or with the up/down navigation keys. SME VoIP Handset Guide 5.
Recurrent alarm This feature enables another alarm to be set, thereby another time can be saved by pressing left softkey “Save”. In this way, two alarms can occur. The time can both be set with the numeric keypad, or with the up/down navigation keys. Snooze time The “Snooze time” indicates the time for the alarm to be snoozed when it goes off. This means that when the alarm occurs the user can either “Dismiss” it with the right softkey, or “Snooze” it with the left softkey.
6.8 F-Keys The “F-Keys” menu is entered through the menu by pressing the activity menu key in idle. This menu controls functional keys to be set on the handset. This means that the handset user can add certain functional numbers in this menu; as for example the number to the user’s mailbox. When there are F-Keys saved in the list it is possible to call each F-Key number by pressing the left softkey “Call”.
With this function it is possible to delete all the saved F-Keys on the handset. When selecting “Delete all F-Keys” the message “Delete entire F-Key list?” appears, and by pressing left softkey “Yes” this action is performed, whereas pressing the right softkey “No” cancels the action and returns to the F-Keys menu. Speed dial When selecting “Speed dial” the list with speed dial numbers assigned to long-pressing the numbers 2-9 appears.
6.9 Alarm List The handset can receive emergency alarms. These different emergency settings are defined and controlled from the web interface of the base station. For further explanation about the emergency settings and the different types of alarms, please see the base station manual via reference [3]. 6.9.1 The Alarm List Menu The “Alarm List” menu is reached from the menu, and in this submenu the alarms that the handset has received are displayed.
7 Calls Operations In this section the different types of calls and call handling will be described. 7.1 Incoming call As the handset receives an incoming call an alerting screen will be displayed as displayed below. This will be accompanied by a ring signal and/or a vibrating handset according to the respective settings on the handset.
NOTE: An incoming call can also be rejected by pressing the red “On-hook” key. 7.1.3 Silencing an Incoming Call When the handset is alerting it is possible to press the left softkey “Silent” whereas the handset will continue to alert, but without any heard ringing. 7.1.4 Ending a Call To end an ongoing call, press the red “On-hook” key , and the call will be terminated. The duration of the call is shown in the display.
3. 4. The handset will show a “Calling” screen as seen above. When the counterpart answers the call, the screen will show “Connected”, and the two parts are now in call. SME VoIP Handset Guide 5.
7.2.1.1 Line Call If the handset is used in a multiline environment, it is possible to make a call from different lines by pressing the middle softkey “Line”, and choose the line according to which system the call should be made from. See 7.5.6 Handset Name, Line, Reset Settings, Status. NOTE: To see additional information on the “Line” function, please check the base system document via [2]. 7.2.
1. 2. To put the counterpart of the call on hold press the left softkey “Hold”, and this party is put on hold. To retrieve the call, and thereby continue the conversation, press left softkey “Retrieve” which is only showed on the screen when the other party of the call is put on hold. NOTE 1: If one call is active and another call is on hold, then the active call will be terminated when pressing the red “On-hook” button, and the handsets automatically returns to the call on hold, i.e.
5. 6. As the third party answers the call the handset user initiating the transfer will show a connected screen as seen above. To make the transfer after the third party has answered the call, press the right softkey “Transfer”, and the call is transferred so that the second and third party are now in call, and a “Call ended” screen is displayed on the handset that initiated the transfer as seen above.
7.5 Swap between Two Calls It is possible to swap between two calls. In this case, one party will be in ongoing call, and the second party will be on hold. I.e. “Swap” means that it is possible to toggle between these two parties. 1. 2. 3. 4. Initiate a call with a counterpart so that the handset displays “Connected” as shown above. Put this call on hold by pressing the left softkey “Hold”. Enter the number of a second party, and press the green “Off-hook” button.
7.6 Call Waiting When two parties are in call it is possible to receive a call waiting on one of the handsets which means that a third party calls one of the two parties already in call. During a call waiting two short beeps are heard every three seconds in the handset receiving the call waiting, and the following screen is displayed: In this case it is seen that the call waiting is from party 521.
7.7 Conference Call In a conference call there are always at least three parties in the same conversation. Hereby, this feature enables the user to have an ongoing call with more than one person – the parties in a conference call are called participants. 7.7.1 Establishing a Conference Call In the following, it is described how to establish a conference call between three parties. 1. 2. 3. Initiate a call with a counterpart so that the handset displays “Connected” as shown above.
7.7.2 Terminating a Conference Call When a conference call is terminated it is dependent of which participant that terminates it, if the whole conference is terminated, or if the conference is ongoing between the two participants left in the conference. Option 1 1. 2. The user who has started the conference presses the red “On-hook” key to terminate the conference call. The whole conference is terminated, and none of the participants continue to be in call. Option 2 1. 2. 3.
8 Shared Call Appearances The Rove 40 handset supports BroadWorks Shared Call Appearances. The Shared Call Appearance (SCA) feature allows multiple handsets to share the same line and can be used for providing features such as attendant console and key system emulation. Any of the handsets sharing a line can be used to originate or receive calls and handsets can be configured to have multiple lines – both shared and private.
8.2 Shared Line Selection From the viewpoint of a single handset shared lines behave just like regular (or private) lines, and as such they can also be used for originating calls. The shared lines simply show up in the line selector screen together with the regular lines, displayed with the names that the administrator has given them. 8.
The key feature provided by SCA here is that it makes it possible to transfer calls from other members of the SCA group to this particular handset, instead of only the other way around. SME VoIP Handset Guide 5.
9 Accessories It is possible to get different accessories to the RTX SME VoIP 8632 handset. These different accessories are listed in the following: - Single Charger Adapter for Charger Belt Clip Battery Battery Cover Headset Deployment tool 3.5mm RTX2610 HS Plug version 3.5mm SME VoIP Handset Guide 5.
10 Troubleshooting This troubleshooting section contains information on how to solve some operational problems that you may experience on the handset. 9.1 Operational problems State: The handset does not ring Problem cause: The sound off icon is seen in the status bar; hence the handset is silent mode. Action: Increase the volume in Audio Settings, or long press the #-key in idle.
does not exceed the exposure limit established by the FCC, tests for each device are performed in positions and locations as required by the FCC. For body worn operation, this model device has been tested and meets the FCC RF exposure guidelines when used with an accessory designated for this product or when used with an accessory that contains no metal. For Base This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
For Base This equipment complies with ISEDC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the r a diator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
