USER GUIDE | December 2019 | 3725-xxxx-xxxx-xxx Poly Video Mode User Guide Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to Polycom Support. Plantronics, Inc. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060 © 2019 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc.
Contents Before You Begin................................................................................................3 Audience, Purpose, and Required Skills.............................................................................3 Related Poly and Partner Resources..................................................................................3 Getting Started...................................................................................................
Contents Unfavorite a Contact...............................................................................................18 Call a Favorite Contact...........................................................................................18 Joining Meetings from the Calendar................................................................................. 18 Meeting Cards........................................................................................................ 19 Join an Overbooked Meeting.
Before You Begin Topics: ▪ Audience, Purpose, and Required Skills • Related Poly and Partner Resources This guide contains overview information, procedures, and references you can use to perform tasks with your system.
Getting Started Topics: ▪ Product Overview of Poly Systems in Poly Video Mode ▪ LED Status Indicators ▪ Overview of Poly G7500, Studio X50, and Studio X30 Hardware ▪ Navigating the G7500 System ▪ Powering the System On and Off ▪ Wake the System ▪ Accessibility Features Before you use your system, take a few moments to familiarize yourself with its features and user interface.
Getting Started ▪ Automatic speaker-tracking technology that zooms in on the person who’s talking without using a remote control or camera presets. When there’s no active speaker, the group frame function automatically frames all conference participants as a group. Poly Studio X30 Features and Capabilities The Studio X30 system supports the following features: ▪ High-fidelity stereo microphones that pick up sound within 3.
Getting Started G7500 System LED Status Indicators Indicator Status Blinking white Powering on Solid white Working normally Blinking green Incoming call Solid green In a call Blinking amber Update in progress Solid amber Sleeping Blinking red Error preventing normal operation Solid red Muted microphone LED Status Indictors for the Poly Studio X50 and Studio X30 Systems The system provides an LED light bar above the camera to help you understand the system’s behaviors.
Getting Started Indicator Position Status Solid green or white Four to eight (when in the middle), indicating the tracked speaker or the direction of the camera Working The lights are green with supported applications, with the following cases: ▪ Tracking people in the group framing and speaker tracking mode. ▪ Indicating the direction of the camera that you customize in the pan-tilt-zoom (PTZ) mode.
Getting Started Overview of Poly G7500, Studio X50, and Studio X30 Hardware Use the following figures and tables to understand hardware features available on your system. Poly G7500 Hardware The following figure displays the hardware features on the Poly Studio X30 system. The table lists each feature numbered in the figure.
Getting Started Poly Studio X30 Feature Descriptions Reference Number Feature Feature Description 1 Microphone array Microphone array that captures audio 2 LED light indicators Indicate the status and the tracked speaker 3 Camera Camera with a privacy cover that enables or disables the video input as you choose 4 Speaker Mono audio output Poly Studio X50 and Studio X30 Privacy Cover The Poly Studio X50 and Studio X30 systems provide a physical cover that you can place over the camera lense t
Getting Started Home Screen Number Description 1 System information bar, shows system information such as date/time and system name. 2 Task buttons, opens screens for placing calls, sharing content, or creating a blackboard. 3 Menu, opens navigation menus to access features. 4 Local camera view. Home Screen Elements Some of the following interactive and read-only elements might not display on your system depending on the system configuration.
Getting Started Element Description Security code Displays after you attempt a content sharing connection. Use the four-digit code to set up wireless connections through the Polycom Content App or an AirPlay- or a Miracast-certified device. IP address IP address, SIP, H.323, and secondary network configured for your system. Current time Local time zone. Current date Local time zone date.
Getting Started Content Screen The Content screen is where you share and annotate content in your meetings. Content Screen Number Description 1 Camera views of call participants. 2 System information bar, shows system information such as system name and time. 3 Content toolbar, provides tools to annotate and work with content. 4 Content management functions. Powering the System On and Off The system turns on when you plug it into a power source.
Getting Started Wake the System After a period of no activity, the system enters sleep mode (if configured by your administrator). You can wake it using a touch monitor, Poly Touch 8, or remote control. Procedure » Do one of the following: ▪ If you’re using a touch monitor, tap the screen. ▪ If you’re using the Poly Touch 8, tap the screen. ▪ Press any button on the remote control.
Getting Started Accessibility Feature Description Auto-answering You can enable the system to auto-answer calls. Mute auto-answered calls You can configure the system to mute auto-answered calls. Ringtones An audible tone plays for incoming calls. Join and leave tones The system plays a tone when someone joins or leaves a conference call. Embossed buttons The remote control has embossed push buttons for performing common tasks with the system, such as dialing a number.
Calling Topics: ▪ Placing Calls ▪ Calling Contacts ▪ Calling Favorite Contacts ▪ Joining Meetings from the Calendar There are several ways to initiate calls on the system. You can place a call by entering your contact’s name or number, choosing a contact in the directory, or calling a favorite or recent contact.
Calling Answer a Call The way the system handles incoming calls depends on how your administrator configured it. The system either answers the call automatically or prompts you to answer manually. Procedure » If you receive an incoming call notification, select Answer. Ignore a Call If the system doesn’t answer incoming calls automatically, you can choose to ignore the call rather than answer it. Procedure » If you receive an incoming call notification, select Ignore.
Calling Calling Contacts You can access and call contacts, recent contacts, and frequent contacts on your system. If configured by your administrator, contacts display on the Place a Call screen. Contact cards can display the following information: ▪ Contact name ▪ Contact number ▪ Contact email address ▪ Contact IP address Call a Contact To quickly dial a contact, you can search and select a contact card from the results.
Calling Calling Favorite Contacts To quickly access a short list of contacts you call most often, create favorites. Favorites display in your Contacts list and in the Favorites list. A star icon is added to the left of the contact’s name, providing you an easy way to identify and call favorites. Favorite a Contact Create favorites to display contacts that you call the most often. Favorite cards display on the Favorites, Contacts, or Home screens, depending upon your system configuration. Procedure 1.
Calling Meeting Cards If configured, meeting cards display on the Home screen. You can access meeting cards to view meeting details. The following meeting card and scheduling information display: ▪ All-day meetings display as the first meeting card. ▪ For meetings scheduled later in the day, a “Free until [time/day]” message displays, followed by upcoming meeting cards in the time and date order they’re scheduled.
Calling Join a Password-Protected Meeting Some meetings may require a password to join. Make sure that you have the password for password-protected meetings before you join. If you don’t have a meeting password and a message prompts you for one, contact the meeting organizer for the password. Note: Meeting cards don’t indicate if a meeting is password protected. Procedure 1. Do one of the following: ▪ Manually dial in to a meeting. ▪ Join a meeting from a meeting card. 2.
Sharing Content Topics: ▪ Sharing Content from a Computer or Device ▪ Sharing Content on a Blackboard or Whiteboard ▪ End a Content Session ▪ End a Call with Active Content Sharing To enhance the collaboration experience, you can share documents, graphics, videos, and blackboards or whiteboards with other participants. You can share content with all members of a call or meeting using a computer or a certified device.
Sharing Content 2. From the list of available devices, select the name of your G7500 system. 3. Begin casting from your AirPlay- or Miracast-certified device. For casting information for your device, refer to the product documentation. 4. If prompted, enter the security code shown on the Home screen. Share Content Using an HDMI Connection You can share content from your device through an HDMI connection. This method doesn’t require you to connect using a wireless service.
Sharing Content Take a Snapshot of Your Content You can take a picture of your current content. Then you can annotate on the snapshot or download it using the Polycom Content App. A limited number of snapshots are available. A prompt notifies you when you have reached the snapshot limit. Procedure » With a board or content on the screen, select Snapshot . The system captures the content and displays it as Snapshot-1. The system names additional snapshots with successive numbers.
Sharing Content If you keep content, the content session continues. 3. When you are ready to stop content, select Menu > End Session > End Session.
Cameras Topics: ▪ Adjust a Near-Site Camera ▪ Adjust a Far-Site Camera ▪ Turn Your Camera On or Off ▪ Turn Camera Tracking On or Off ▪ Using Camera Presets You can control cameras, depending upon the camera type, in the following ways: ▪ Adjust near-site (local) or far-site (participant) camera positions ▪ Zoom in, zoom out, pan, or tilt the camera ▪ Turn camera tracking on or off ▪ Turn your camera on or off ▪ Select, save, and delete camera presets Adjust a Near-Site Camera To enhance
Cameras Turn Your Camera On or Off You can turn your camera on to show local video or turn your camera off to hide your local video. Procedure 1. Select Menu > Camera 2. Select Camera On . or Camera Off . Turn Camera Tracking On or Off Cameras with tracking automatically focus on the current speaker, removing the need to manually adjust the camera. Note: If you mute your local microphone, the system disables speaker tracking. Procedure 1. Select Menu > Camera . 2. Select Tracking On or Tracking Off.
Cameras ▪ On the remote control, press a number to select a preset. Select a Preset Using previously created camera presets, you can quickly move the camera to a desired position in a call. Procedure 1. Select Menu > Camera . 2. Select Presets. 3. Do one of the following: ▪ Select the image of the preset you want. ▪ On the screen, long press the image and choose Select. ▪ On the remote control, press a number to select a preset.
Settings Topics: ▪ Video Adjustments ▪ Audio Adjustments Before or during calls, you can adjust video and audio settings, including adjusting the volume, turning off the camera, and changing the video layout. Video Adjustments You can manage video and certain user interface settings. Change the Participant Layout During a call, you can change from the current layout to another layout better suited for the meeting. The layout frames include the near site and far site.
Settings Unmute Your Microphones When your audio is muted and you’re ready to speak in a call, unmute your microphones. Procedure » Do one of the following: ▪ On your remote control, press Mute ▪ On the screen, select Menu . > Unmute . Adjust the Volume You can adjust the volume before or during a call. Procedure 1. Go to Menu > Volume. 2. Do one of the following: ▪ Use the volume slider on a touchscreen. ▪ Press the + or - buttons on the remote control.
Troubleshooting Topics: ▪ View Content Help Tips ▪ View Blackboard Help Tips This section includes information related to troubleshooting issues with your system. You can also find information on pairing your remote, configuring your monitors, and where to find help tips. View Content Help Tips Content help tips provide information on how to stream content using HDMI, the Polycom Content App, or an Airplay- or a Miracast-certified device.
