SoundStation2™ User Guide and Administrator Guide
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of re, electric shock, and injury to people. • Read and understand all instructions. • Follow all warnings and instructions marked on the equipment. • Installation must be performed in accordance with all national wiring rules. • The outlet to which this equipment is connected must be installed near the equipment, and must always be readily accessible.
Table of Contents Thank You ............................................. 5 Overview .............................................. 5 Parts List ............................................... 6 Setting up SoundStation2 ........................ 7 Features ................................................ 8 LED Indicators ......................................................................................... 8 Buttons ..........................................................................................
Table of Contents For Best Performance ............................................................................ 21 LCD Messages....................................................................................... 22 Administrative Setup - Overview ............ 24 Passcode .............................................................................................. 25 Location Information.............................................................................. 26 Phone System ...................
Thank You Thank you for choosing the Polycom SoundStation2. In this User Guide, you will nd everything you need to quickly set up your new conference telephone. Be sure to verify with your System Administrator that your network is prepared for conguring your SoundStation2 telephone. Lastly, it is important that you read the Parts List, and the Safety Notices section in this guide before you begin using the SoundStation2.
Parts List The following items are included in your SoundStation2 package. Check this list before installation to ensure that you have received each item. If you are missing any items, please contact your SoundStation2 reseller. SoundStation2 Console Console Cable Interface Module Telephone Cable Documentation/CD Extension microphones (Sold as an accessory.
Setting up SoundStation2 Connection to telephone line. Connection to SoundStation2 console. Optional connection to telephone, fax machine or computer modem if you need to share a telephone line. (Not available on all SoundStation2 models.) Ready State SoundStation2 will display a Ready message upon power up. The Ready message is also shown after a call is completed and the phone is available for the next call.
Connection Diagram Features LED Indicators The LEDs located on the top of your SoundStation2™ indicate the current status of your conference phone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. Buttons Scroll Menu Navigate up or down through displayed lists. Displays a menu of settings and options. Exit Select Exits from current screen to previous menu. Choose a menu item.
Using SoundStation2 Placing a Call SoundStation2 allows you to place a call over an analog line. Several methods are available to initiate a call. Indirect Dial Direct Dial 1. To obtain dial tone, press the key. 2. Dial the desired number. 1. From the Ready screen, dial the desired number. 2. Press the key or the SEND soft key to make the call. ► If you make a mistake entering the telephone number, press the
Call Hold ►To place a call on hold, press the HOLD soft key. The LEDs on the top of your SoundStation2 will blink red. ►To resume a call, press the RESUME soft key. Call Mute ► To mute a call, press the mute button . The LEDs on the top of your SoundStation2 will glow red when your call is muted. ► To release mute, press the mute button again. Call Timer Call progress on an active call is monitored through a local call timer. This is visible within the active call window on the display.
Ringer Volume Adjustment When the SoundStation2 is in Ready state or on hook, press the Volume buttons to adjust the ringer volume. Dial Tone and Volume Adjustment When the SoundStation2 is off hook, press the Volume buttons to adjust the dial tone volume. Speaker Volume Adjustment During an active call, press the Volume buttons to adjust the speaker volume. Display Contrast 1. Press the Menu button and choose Settings. 2.
Ring Type 1. Press the Menu button and choose Settings. 2. Cycle through the options using and the Scrolling buttons choose Ringer Type, and then press the Select button . 3. Sample the ring types by pressing the Scrolling buttons or the <— and —> soft keys. 4. Press the SAVE soft key or Select button to apply the selected ringer setting. ► Press the Exit button cancel this change. Back Light The SoundStation2’s display lights up when any button on the keypad is pressed, or on an incoming call.
Language SoundStation2 allows you to select your preferred language for the phone to use when displaying information. To change the language setting: 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Scrolling buttons and choose Language, and then press the Select button . 3. Cycle through the available languages by pressing the Scrolling buttons or the <— and —> soft keys. 4.
Special Audio Mode This feature allows you to take advantage of the SoundStation2’s speaker and microphones. For example, if you were in a call on your mobile phone, you could connect your mobile phone to the SoundStation2 and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation. ► A 2.5 mm jack marked on the left side of the phone console is used to connect to audio devices like mobile phones.
Adding a call 1. While on an active call, press the OR Conference button . The rst 1. Press the HOLD soft key to place the rst call on hold. call is automatically placed on 2. Press the Conference button hold. and enter the number you wish to 2. Dial the number you wish to call. call. You may use the Redial or You may use the Redial or Direct Direct Dial method. Dial method. 3. Press the Conference button or JOIN soft key to join the second call. To drop the second call, press the Conf key again.
Editing the Bridge soft key , 1. Press the Menu button choose Bridge Setup using the Scrolling buttons , and press the Select button . 2. Choose Edit Soft Key, press the Select button and enter the new soft key label using the dial pad. The rst six characters will display. ► If you make a mistake entering the soft key label, use the
Quick selection in a list: Name or Company list: Press a numeric key that corresponds with the letter that the name or company name begins with. For example, pressing 3 repeatedly will provide you with names that begin with D, E, F, and 3. Speed Dial list: Press a numeric key to select the corresponding entry. For example, pressing 2 would select entry 02, and pressing 23 would select entry 23. Adding an entry 1. Press the PH BOOK soft key and then the NEW soft key. 2.
Editing an entry 1. Choose the entry you wish to edit and press the Select button . 2. Press the CHANGE soft key. Using , select the Scrolling buttons the eld you wish to edit. 3. Using the alphanumeric keys on the dial pad, make changes. 4. Press the SAVE soft key. You can accept the current speed dial number assigned to the entry or you can choose another speed dial number by using the Scrolling buttons or the dial pad. 5. Press the OK soft key to save or the BACK soft key to edit the phone book entry.
Auxiliary Audio Port SoundStation2 offers an auxiliary audio port that allows for external devices to connect to the conference phone. A typical example is to record conference call audio by connecting an external recording device. 1. Connect an external recording device, such as a cassette tape recorder, via the auxiliary jack on the interface module. The auxiliary jack is marked . 2. Press the Menu button and choose Settings. 3. Choose Aux Audio and press the Select button .
Troubleshooting No Dial Tone The telephone cable must be plugged into an analog telephone jack. If the dial tone is not heard, verify the following: ► Check that the console is opera► Check that the telephone cable tional. from the interface module is connected to an analog telephone (POTS) line. Does Not Ring ► If the volume is turned all the way down, increase the volume with the Volume buttons. Check that the ringer is not turned off. See “Ring Type”, page 12.
Short Silences, Echoes, or Clipped Speech ► Do not move the SoundStation2 console while it is in use. ► Keep your hands away from the console during calls. ► To avoid excessive noise around SoundStation2, keep papers, cups, and other noise-producers away from the console. ► At the beginning of each call, let someone at each location speak in turn for a few moments to enable SoundStation2 to adapt to its environment.
LCD Messages The following messages are displayed on the LCD. LCD Message What it means: What you will see: Ready Phone is in idle state and ready to make calls. Idle screen. Call Ended The call has been dropped. “Call Ended” with elapsed time indicated. Mobile Phone In A mobile phone is plugged in to the mobile phone jack OR a mobile phone call has been initiated. “Mobile Phone In” Enter Number Enter the number you wish to dial. Digits of the number you are dialing.
Administrator Guide SoundStation2 Administrator Guide - 23
Administrative Setup - Overview The Administrative Setup menu consists of the following options. The Administrative Setup menu can be passcode protected by setting an optional passcode. Subsequent access to this menu will require passcode entry. Location: 1 Location Name Enter a name for the SoundStation2’s location, such as “Conference Room B”. 2 This Phone # Enter the SoundStation2’s telephone number. Phone System: 1 Caller ID Congure Caller ID.
Passcode When you select Passcode from the Admin Setup menu, the screen will display whether or not a passcode is currently assigned. Assign a passcode: 1. Press the Menu button , choose Admin Setup using the Scrolling buttons , and press the Select button . Choose Passcode using the Scrolling buttons , and press the Select button . 2. Press the ASSIGN soft key and enter a three-digit password. If you make an error, press the
Change the passcode: 1. From the Admin Setup menu, choose Passcode using the Scrolling buttons and press the Select button . 2. Press the CHANGE soft key, enter the current passcode, and press the ENTER soft key. If you decide not to change the password, press the CANCELsoft key or the Exit button . ►If you enter an incorrect password, you will be notied to try again. ►If you make an error, press the
2. Choose Location Name using the , and press Scrolling buttons the Select button . Enter a location name using the dial pad. This name will be displayed when “Location Name and Number” submenu of “This Phone” menu is selected from the main menu. ►If you make an error, press the
Phone System Caller ID* You can congure Caller ID according to the specications and standards that pertain to the phone line you are connecting to. Standards may differ from country to country. Please refer to Appendix A for additional information. 1. Press the Menu button , choose Admin Setup and press the Select button , enter passcode (if required) and press the ENTERsoft key. Choose Phone System using , and press the Scrolling buttons the Select button . 2.
Diagnostics Mic (Microphone) Test You may test the SoundStation2’s microphones to ensure that they are working optimally. If a testing microphone’s meter indicates that it is receiving an atypically low or high sample, despite appropriately controlled input, contact Polycom Technical Support. 3. Choose any microphone using 1. Press the Menu button , the Scrolling buttons , and choose Admin Setup and press press the Select button .
►White Noise is a signal whose energy is distributed uniformly among all frequencies within a band of interest, which for the SoundStation2 is approximately from 300 to 3,400 Hertz. 3. Press the Select button to activate the signal. Restore Defaults Restoring the defaults will irretrievably remove all settings and data that have been entered since the SoundStation2 was rst installed. 1.
Specifications and Warranty Information
Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants to the end user (“Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICES PAID, AT POLYCOM’S OPTION.
FCC Rules This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
notify you in advance that temporary discontinuance of service may be required. However if advance notice is not practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it necessary. The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment.
protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
Center Drive, San Jose, CA 95164, USA; or http://www.polycom.com. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporate commission for information.) Portions of the software contained in this product are Copyright © 1995 - 2003, SPIRIT.
los requisitos esenciales y otras cláusulas importantes de la directiva 1999/5/CE. Överensstämmelseförklaring Polycom Ltd. förklarar harmed att denna SoundStation2 överensstämmer med de väsentliga kraven och övriga relevanta stadganden i direktiv 1999/5/EG. Other Important Notices Mains Powered POTs Voice Telephony Without Emergency 000 Dialing. WARNING This equipment will be inoperable when main power fails.
Certificação e Homologação no Brasil Produto: Telefone de assinante Categoria: I Modelo: SoundStation 2 Este produto está em conformidade com os requisitos técnicos pertinentes contidos nos seguintes documentos normativos: a) Anexo a Resolução N° 473 b) Anexo a Resolução N° 529 c) Anexo a Resolução N° 442 Consultas: ANATEL: www.anatel.gov.br IBRACE: www.ibrace.org.
Technical Support http://support.polycom.com Polycom WW Headquarters: Polycom, Inc. Corporate Headquarters 6001 America Center Drive San Jose, CA 95164 USA The latest revision of this document is available at http://support.polycom.com/voice © 2012 Polycom, Inc. All rights reserved. Polycom®, the Polycom logo and the names and marks associated with Polycom's products are trademarks and/or service marks of Polycom, Inc.
