User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Features for Mobility-Impaired Users.............................................................................. 134
Features for Vision-Impaired and Blind Users................................................................ 135
Maintaining Polycom
®
VVX
®
Business IP Phones.......................................136
Investigate Warnings.......................................................................................................136
Remove Warnings...........................................................................................................136
Restart Your Phone.........................................................................................................137
Update the Phone's Configuration ................................................................................. 137
Test the Hardware...........................................................................................................137
Cleaning the Screen........................................................................................................138
View Software Details..................................................................................................... 138
Updating the Phone Software......................................................................................... 138
Update the Phone Software................................................................................. 138
Update Software Later......................................................................................... 138
Postpone Software Updates.................................................................................139
Exit the Software Update Notification...................................................................139
Troubleshooting............................................................................................. 140
Speakerphone.................................................................................................................140
USB Port......................................................................................................................... 140
Check the Status of the Calendar................................................................................... 140
GENBAND Address Book............................................................................................... 141
View the Status of the Personal Address Book....................................................141
Polycom Desktop Connector...........................................................................................141
Troubleshoot Audio and Echo Issues............................................................................. 142
Recording Issues and Solutions......................................................................................142
Reset the Phone to Factory Defaults.............................................................................. 143
Using an Approved Power Source.................................................................................. 143
Contents
Polycom, Inc. 8