User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Change the Default Channel
When you press and hold Talk, your broadcast automatically transmits on the default channel 1. You can
change your default channel to any other channel. When you change the default channel, you are
automatically subscribed to the channel you selected.
Procedure
1. Navigate to Settings > Basic > Preferences > Paging/PTT Configuration.
2. Select PTT Push to Talk > Default Channel and select the number of the channel you want to
use.
Update Channel Subscriptions
You can subscribe to any channel that has been enabled by your system administrator and appears in
your channels list.
When you subscribe to a channel, you can send and receive PTT broadcasts on that channel.
Procedure
1. Navigate to Settings > Basic > Preferences > Paging/PTT Configuration.
2. Select PTT Push to Talk > Channel Subscriptions.
3. From the Channel Subscriptions screen, select the channel you want to subscribe to and select
Yes.
Enable PTT Broadcasts to Play During Active Calls
The Accept While Busy setting determines what happens when you are in a call and receive a PTT
broadcast. The setting is disabled by default, and when disabled, your phone does not play broadcasts
while you are in a call but holds them in a ending state instead. When you enable the Accept While Busy
setting, a PTT broadcast interrupts active calls and you hear the audio of the call and the broadcast.
Procedure
1. Navigate to Settings > Basic > Preferences > Paging/PTT Configuration.
2. Select PTT Push to Talk > Accept While Busy and select Enable.
Accessing, Sending, and Broadcasting Messages
Polycom, Inc. 100