User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Mode Options Encoding Options
abc (to enter lowercase only) abc
123 (to enter numbers only) 123
ASCII (for regular text)
Latin (to enter accented characters)
Katakana (for Japanese characters)
Unicode (to store characters as double bytes)
Cyrillic (for Russian characters)
Entering Information Using the Dial Pad
You can use the dial pad keys on VVX business IP phones to edit or update field information.
The following table describes how to enter different types of data on your phone using the dial pad.
Using the Dial Pad Keys to Enter Information
Task Action
Enter numbers or characters in uppercase,
lowercase, or title case mode
Select Encoding or Mode, and select ABC,abc, or Abc.
Enter only numbers Select Encoding or Mode, and select 123.
Enter text in another language Select Encoding, and select one of the language options.
Enter a character Press a dial pad key repeatedly to view the character options and
stop when the character you want to enter is displayed in the field.
Wait one second, and enter the next character.
Enter a number Select Encoding or Mode, and select 123, or press a dial pad key
repeatedly to enter the number that displays on that key.
Enter a special character Select Encoding, and select Abc, ABC, or abc. Press either the
1, 0, asterisk, *, or pound # key one or more times to enter one of
the following special characters:
• 1 key: ! | ‘ ^ \ @ : 1
• * key: * - & % + ; ( )
• 0 key: / , _ $ ~ = ? 0
• # key: # > < { } [ ] “ ‘
You cannot access special characters when you are in numerical
(123) mode.
Getting Started with Polycom
®
VVX
®
Business IP Phones
Polycom, Inc. 23