User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Log Out of the Phone
After you finish using a public phone, make sure you log out to prevent access to your personal settings.
Procedure
1. Select Log Out or navigate to Settings > Features > User Login > Log Out.
The Log Out screen is displayed with a confirmation message.
2. Select Yes.
Your personal profile is no longer accessible, and either the User Login screen displays for the
next user or the default profile displays.
Change Your Login Password
You can change your login password from any phone on your network.
Procedure
1. Log in to a phone on your network.
2. Navigate to Settings > Features > User Login > Change User Login Password.
3. On the Change User Login Password screen, enter your old and new password information and
select Enter.
Your password is changed. The next time you log in to a phone, you need to enter your new
password.
Log In to a Visitor Desk Phone
When you are registered with the Alcatel-Lucent Converged Telephony Server (CTS), you can log in to
VVX business IP phones as a visitor desk phone, which is a shared public phone, to make calls to
contacts or access and change your personal settings.
When you log in to a visitor desk phone, you have full access to your personal phone settings and your
directory. Your system administrator provides you with login credentials that you can use to log in to a
visitor desk phone. By default, Polycom phones do not require you to log in before you can use them.
However, if you do not log in, you see only the phone's default profile.
Procedure
1. Do one of the following:
• If you see the Visitor Login screen, proceed to step 2.
• If you do not see the Visitor Login screen, press the Visitor Login soft key or navigate to
Settings > Features > Visitor Desk Phone > Visitor Login.
2. From the Visitor Login screen, enter your user ID and password, and select Log in.
When your login credentials are accepted, the phone updates to display your personal phone
profile. When your credentials are not accepted, the message “User login failed” is displayed, and
the Login screen is displayed again. Check with your system administrator to confirm that your
login credentials are correct.
Logging in to and Locking Your Phone
Polycom, Inc. 26