User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Contents
Before You Begin............................................................................................... 9
Audience, Purpose, and Required Skills.............................................................................9
Related Documentation.......................................................................................................9
Getting Started with Polycom
®
VVX
®
Business IP Phones.......................... 10
Overview of Phone Hardware and Keys........................................................................... 10
VVX 150 Hardware.................................................................................................10
VVX 250 Hardware.................................................................................................12
VVX 350 Hardware.................................................................................................14
VVX 450 Hardware.................................................................................................16
Securing Your Phone with the Security Slot...........................................................18
Accessing Screens on VVX Business IP Phones ............................................................ 18
Access the Main Menu........................................................................................... 19
Access the Calls Screen........................................................................................ 19
Access the Lines Screen........................................................................................20
Switch Among Phone Screens...............................................................................20
Icons and Status Indicators on VVX Business IP Phones................................................ 21
Entering Information in Data Fields...................................................................................22
Entering Information Using the Dial Pad................................................................ 23
Entering Chinese Characters with PinYin.............................................................. 24
Logging in to and Locking Your Phone......................................................... 25
Logging in to Polycom
®
VVX
®
Business IP Phones.......................................................... 25
Log In to a Phone................................................................................................... 25
Log Out of the Phone............................................................................................. 26
Change Your Login Password................................................................................26
Log In to a Visitor Desk Phone..........................................................................................26
Log Out of a Visitor Desk Phone............................................................................ 27
Log In to a Host Phone..................................................................................................... 27
Log Out of a Host Phone........................................................................................27
Log In to a Guest ACD Phone...........................................................................................28
Log Out of a Guest ACD Phone............................................................................. 28
Sign In Using Your BroadSoft UC-One Credentials..........................................................28
Locking Your Phone..........................................................................................................28
Lock Your Phone....................................................................................................29
Unlock the Phone................................................................................................... 30
Change Your User Password.................................................................................30
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