User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Calling Favorites
You can call your favorites from the Favorites list or by selecting a favorite on your Home or Lines screen.
Call Favorites from the Favorites List
When you add a contact as a favorite on VVX business IP phones, the contact is added to your Favorites
list. You can call contacts directly from the Favorites list.
Procedure
1. Select New Call.
2. From the Dialer, select Favorites.
3. Select a favorite, and select Dial.
Call Favorites from the Lines Screen
You can quickly call favorites from the Lines screen on VVX business IP phones.
Procedure
1. Select a line key associated with a favorite on the Lines screen.
A call is placed to the favorite automatically.
Calling Contacts from the Directory
On VVX business IP phones, you can search for and call contacts in your Contact Directory, the
Corporate Directory, and the BroadSoft Directory, if enabled.
Call a Contact from a Directory
On VVX business IP phones, you can place a call to a contact directly from your directory or you can
select contacts in your directory to call from the New Call screen.
Procedure
1. Do one of the following:
• Select Directories.
• Navigate to New Call > Directory.
2. Choose a directory.
3. From your directory, select or search for a contact.
4. Select the contact's phone number.
5. If the call is not placed automatically, select Dial.
Call a Contact from the Directory Search Screen
You can search for and call contacts from the Search screen in your directory on VVX business IP
phones.
Procedure
1. Navigate to Directories and select a directory.
Audio Calls
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