User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
The active call is placed on hold and the dialpad is displayed.
2. Enter a number or select a contact.
3. Select Dial.
The phone plays a tone and the call is answered automatically on the contact's phone.
4. After the call is answered, speak your message and select End Call.
5. Select Resume.
Place a Call with a Hidden Number
When your phone is registered with the BroadSoft BroadWorks server, you can choose to hide your
phone number when you place a call.
Check with your system administrator to find out if this feature is available on your phone.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
2. If you have more than one line registered, select a line.
3. Select Line ID Delivery Blocking and select Enabled.
Your number does not display when you place calls to contacts.
Redial a Number
VVX business IP phones automatically keep a record of all calls placed. You can recall the last contact
you called using Redial, if enabled by your system administrator.
Procedure
1. Select Redial.
Redial a Contact when the Contact is Available
When you place a call to a contact and the contact’s line is unavailable due to an unregistered line or a
service outage, a notification displays on your phone when the contact’s line is available again, and you
can choose to call the contact from the notification.
Check with your system administrator to find out if this feature is available on your phone.
Procedure
1. When the contact availability notification displays, select Dial.
Answering Audio Calls
When you receive an incoming call on VVX business IP phones, you can choose to answer the call in
various ways, including answering calls automatically, in the Incoming Calls screen, in the Calls screen,
and during a call.
Audio Calls
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