User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Contact your system administrator or service provider for more information on using Remote Office.
Add a Remote Office Number
You can add one number only as your remote office number.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
2. Select a line.
3. Select Remote Office.
4. Enter your remote office number and press Enabled.
5. Select Save.
All calls made to your desk phone are forwarded to the remote office number.
Disable Remote Office
When you return to the office or want to stop forwarding your calls, make sure you disable Remote Office.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
2. Select a line.
3. Select Remote Office > Disabled.
4. Select Save.
Edit Your Remote Office Number
You can edit your remote office number to add a different number for forwarding your calls.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
2. Select a line.
3. Select Remote Office.
4. Enter the new number and select Save.
Ignoring or Rejecting Incoming Calls
When you receive an incoming call, you can choose to ignore or reject the call instead of answering. You
can reject or ignore incoming calls, reject incoming calls from a specific contact, or enable Do Not Disturb
to reject all calls for a brief time period.
Note: You cannot reject calls on shared lines. You can only silence the ringer.
Audio Calls
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