User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Conference Calls.............................................................................................. 50
Tips for Conference Calls..................................................................................................50
Audio Conference Calls.................................................................................................... 50
Initiate a Conference Call....................................................................................... 50
Join Calls to Create a Conference Call.................................................................. 51
End a Conference Call........................................................................................... 51
Hold a Conference Call.......................................................................................... 51
Resume a Conference Call.................................................................................... 51
Split a Conference Call...........................................................................................52
Manage Conference Call Participants....................................................................52
Alcatel-Lucent Advanced Conference Calls......................................................................52
Initiate an Advanced Conference Call.................................................................... 53
Initiate an Advanced Conference Call During a Call.............................................. 53
Add Contacts to an Advanced Conference Call..................................................... 53
Add Incoming Calls to an Advanced Conference Call............................................53
Join Two Calls into an Advanced Conference Call................................................ 54
Viewing a Roster of Conference Participants.........................................................54
Managing Advanced Conference Participants....................................................... 54
Shared Lines.....................................................................................................56
Shared Line Limitations.....................................................................................................56
Answering Calls on Shared Lines..................................................................................... 56
Missed and Received Calls on Shared Lines....................................................................56
Hold a Call Privately on a Shared Line............................................................................. 57
Barge In on Calls for Busy Lamp Field Lines.................................................................... 57
GENBAND's Multiple Appearance Directory Number - Single Call Appearance.............. 58
Placing a MADN Call..............................................................................................58
Answering a MADN Call.........................................................................................58
Barge In on an Active Call......................................................................................58
Leave a Bridge Call................................................................................................ 59
Resume a Held MADN Call....................................................................................59
Enabling Privacy for MADN Calls...........................................................................59
Alcatel-Lucent Shared Call Appearance........................................................................... 60
Placing a SCAP Call...............................................................................................60
Answering a SCAP Call..........................................................................................61
Bridge In to an Active SCAP Call........................................................................... 61
Leave a Bridge SCAP Call..................................................................................... 61
Make an Active SCAP Call Public.......................................................................... 61
Make an Active SCAP Call Private.........................................................................62
Holding or Passing SCAP Calls............................................................................. 62
Contents
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