User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Procedure
1. During a conference call, answer the incoming call.
2. Press the Join soft key.
The call is joined to the conference call.
Join Two Calls into an Advanced Conference Call
You can join an active call and a held call into an advanced conference call.
Procedure
1. Do one of the following:
• When you have an active call and a held call, select the Join soft key.
• When you have an active call and more than one held call, select a held call, and select the
Join soft key.
The active call and the selected held call are joined into a conference. If you have multiple held
calls, the other held calls on the line remain held.
Viewing a Roster of Conference Participants
When you initiate or join a conference call, all conference participants automatically display in a roster.
The roster only displays participants in the conference call; it does not display any calls on hold.
Exit Participant Roster
When you exit the roster, you cannot view the list of conference participants.
Procedure
1. Press Exit.
Return to Participant Roster
You can return to the roster at anytime during an active conference.
Procedure
1. Press Roster.
Managing Advanced Conference Participants
From the roster, the chairperson (the person who initiated the conference call) can mute and remove
individual participants from the conference.
Muting Advance Conference Participants
Chairpersons can mute all conference participants at one time or mute an individual participant.
Only chairpersons can mute and unmute conference participants. If a chairperson mutes a participant's
audio, a mute icon is displayed in the roster next to each person who is muted.
Conference Calls
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