User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
BroadSoft UC-One Simultaneous Ring.............................................................................62
Create a Personal Ring Group............................................................................... 63
Add Numbers to Your Simultaneous Ring List....................................................... 63
Delete Numbers from the Simultaneous Ring List................................................. 63
BroadSoft Executive-Assistant..........................................................................................64
Executive Options.................................................................................................. 64
Assistant Options................................................................................................... 65
Pick Up a Held Executive Call on a Shared Line................................................... 66
Pick Up a Held Executive Call on a Private Line....................................................67
Barge In on an Executive Call................................................................................ 67
Recording Audio Calls.....................................................................................68
Guidelines when Recording Calls..................................................................................... 68
Record a Call.................................................................................................................... 69
Manage a Call while Recording........................................................................................ 69
Pause a Recording............................................................................................................69
Resume a Recording........................................................................................................ 69
Stop Recording................................................................................................................. 69
Record a Conference Call.................................................................................................70
Browse Recorded Calls.....................................................................................................70
Play a Recorded Call........................................................................................................ 70
Pause and Resume Played Recordings........................................................................... 71
Stop Playing a Recording..................................................................................................71
Rename a Recording........................................................................................................ 71
Delete a Recording........................................................................................................... 71
Call Lists and Directories................................................................................ 73
Recent Calls......................................................................................................................73
View Recent Calls.................................................................................................. 73
Sort Recent Call Entries......................................................................................... 73
Sort Entries by Call Type........................................................................................74
View Call Details.................................................................................................... 74
Edit a Recent Call Entry......................................................................................... 74
Delete a Recent Call Entry..................................................................................... 74
Save a Recent Call Entry....................................................................................... 75
Contact Directory.............................................................................................................. 75
Search for a Contact in the Contact Directory........................................................75
Add a Contact to the Contact Directory..................................................................75
View Contact Information....................................................................................... 76
Update a Contact's Information..............................................................................76
Delete a Contact from the Contact Directory..........................................................76
Contents
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