User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Make an Active SCAP Call Private
After you make a call public and allow group members to bridge in to the call, you can make the call
private to prevent more group members from bridging in to the call.
Procedure
1. During an active bridge call, select Private.
The call is now private and other group members cannot bridge in to the call.
Holding or Passing SCAP Calls
You can choose to hold or pass a call on the shared SCAP line. When you place a call on hold, the call is
held on your phone. You are the only one that can view the held status of the call and resume the call.
Passing a call enables other group members to resume the call on the shared line.
Pass an SCAP Call
When you pass a call, you enable SCAP group members to view the held status of the call and resume
the call.
You cannot pass active bridge calls on the shared line.
Procedure
1. During an active call, select Pass.
The call is placed on hold and all members on the shared line can view and resume the passed
call.
Resume a Passed SCAP Call
Any group member can resume a passed call on the shared line.
When an active call is passed on the shared line, all group members are notified of the call's new status
by a flashing red LED light on the line key on all members' phones, if enabled by your system
administrator.
When a passed call is resumed by another group member, the other group members are notified of the
call's new status with a steady red LED light on the line key on the members' phone.
Procedure
1. Do one of the following:
• Select the corresponding line key and lift the handset.
• Press and hold the corresponding line key and select Resume.
BroadSoft UC-One Simultaneous Ring
When your phone is registered with a BroadWorks server and you are signed into the phone with your
BroadSoft UC-One credentials, you can use the Simultaneous Ring feature to add a list of up to 10
extensions and phone numbers that will ring simultaneously when you receive an incoming call on your
line.
Shared Lines
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