User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
When the incoming call is answered on one of the phones added to your Simultaneous Ring list, the call
is logged in the Missed Calls list on the other phones. Unanswered incoming calls are logged in the
Missed Calls lists on all connected phones.
Check with your system administrator to find out if this feature is available on your phone.
Create a Personal Ring Group
Before you can add numbers to your personal ring group, you need to enable the Simultaneous Ring
feature on your phone.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
2. Select a line.
3. Select Simultaneous Ring Personal.
4. Select Status > Enabled.
Add Numbers to Your Simultaneous Ring List
You can add up to 10 extensions and phone numbers to the Simultaneous Ring list.
When you add an extension or a phone number, you can choose to enable Answer Confirmation
Required, which notifies you when a call is answered on one of the added numbers.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
2. Select a line.
3. Select Simultaneous Ring Personal > Add.
4. Enter an extension or phone number.
5. Select Answer Confirmation Required to receive confirmation that the call was answered.
6. Select Save.
You cannot pick up or barge in on calls answered on another phone. The contact who answers the
call must transfer the call to your phone or park the call on your line for you to speak with the
caller.
Delete Numbers from the Simultaneous Ring List
You can delete a number added to your Simultaneous Ring list at any time.
Procedure
1. Select UC-One on the Home screen or navigate to Settings > Features > UC-One Call Settings.
2. Select a line.
3. Select Simultaneous Ring Personal.
4. Select the numbers you want to remove and press Delete.
Shared Lines
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