User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Corporate Directory...........................................................................................................77
Searching the Corporate Directory.........................................................................77
Add Corporate Directory Contacts to the Contact Directory...................................78
BroadSoft Directories on Polycom
®
VVX
®
Business IP Phones........................................78
View a List of BroadSoft Contacts..........................................................................78
Searching the BroadSoft Directory.........................................................................79
Add BroadSoft Contacts to the Contact Directory.................................................. 80
Managing a Personal BroadSoft Directory............................................................. 80
Managing the GENBAND Address Books........................................................................ 81
Using the Global Address Book............................................................................. 81
Using the Personal Address Book..........................................................................82
Favorites and Contact Lists............................................................................ 85
Managing Favorites...........................................................................................................85
Add Favorites......................................................................................................... 85
Viewing Favorites................................................................................................... 85
Reorder Favorites...................................................................................................86
Delete Favorites..................................................................................................... 86
Using Buddy Lists............................................................................................................. 86
Add Contacts to Your Buddy List........................................................................... 86
View Your Buddy List............................................................................................. 87
Monitor Contacts on Your Buddy List.....................................................................87
View Your Watcher List.......................................................................................... 88
Block Contacts from Viewing Your Status..............................................................88
View a List of Blocked Contacts............................................................................. 88
Unblock a Contact.................................................................................................. 88
Managing BroadSoft UC-One Favorites and Contacts..................................................... 89
BroadSoft UC-One Contacts' Presence Information.............................................. 89
Viewing BroadSoft UC-One Contacts and Favorites..............................................89
Filter BroadSoft UC-One Favorites........................................................................ 90
Search for BroadSoft UC-One Contacts................................................................ 91
Accessing, Sending, and Broadcasting Messages.......................................92
Accessing Voice Messages.............................................................................................. 92
Access Voicemail Messages..................................................................................92
Remove the Message Alert.................................................................................... 93
Instant Messaging............................................................................................................. 93
Send Instant Messages..........................................................................................93
Read Instant Messages..........................................................................................93
Reply to Instant Messages..................................................................................... 94
Delete Instant Messages........................................................................................94
Contents
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