User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Call Lists and Directories
Topics:
• Recent Calls
• Contact Directory
• Corporate Directory
▪ BroadSoft Directories on Polycom VVX Business IP Phones
• Managing the GENBAND Address Books
All VVX phones support a Recent Calls list, a Contact Directory and a Corporate Directory.
The phones can also support a BroadSoft Directory and the GENBAND Address Books depending on
your server and if enabled by your system administrator.
Note: Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available on your device.
Recent Calls
The Recent Calls list on VVX business IP phones includes missed, received, and placed calls. Each list
holds up to 100 entries.
You can perform the following tasks from the Recent Calls list:
• Sort, order, and filter calls. By default, the list displays all call types with the most recent call
displaying first.
• Remove calls from the list.
• Select a call record to view call details.
• Select a call record to automatically call a contact.
View Recent Calls
In the Recent Calls list on VVX phones, you can view a list of up to 100 missed, received, and placed call
entries.
Procedure
1. Navigate to Directories > Recent Calls.
Sort Recent Call Entries
You can sort the Recent Calls list to view calls by call type, time, and call name.
When you sort calls by the time of the call, you can order them in ascending (oldest call first) or
descending (most recent call first) order. When you sort calls by name, you can order them in ascending
(alphabetical) or descending (reverse-alphabetical) order.
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