User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Add BroadSoft Contacts to the Contact Directory
After you find your BroadSoft contact, you can add the contact to the Contact Directory.
The first and last name and phone number of the contact are saved to the Contact Directory. You can go
to the Contact Directory to see if the contact was saved correctly and to add additional contact
information.
Procedure
1. In the contact details screen, select Save.
Managing a Personal BroadSoft Directory
If enabled by your system administrator, you can view and edit contacts in your Personal Directory on the
BroadSoft Server from supported VVX business IP phones .
Add a Contact to the Personal BroadSoft Directory
You can add a new contact to the Personal Directory from your phone and store the contact's name and
phone number to the directory on the phone and the BroadSoft server.
When you add a new contact to the Personal Directory, you are only required to add a phone number for
the contact in the Contact field.
Procedure
1. Navigate to Directories > Personal Directory.
2. On the Add Contact screen, enter your contact's information in the available fields.
3. Select Save.
Update a Contact's Information in the Personal BroadSoft Directory
If your contact's name or phone number changes, you can update your contact's information stored in the
Personal Directory.
Procedure
1. Navigate to Directories > Personal Directory.
2. Select a contact.
3. From the Contact Information screen, select Edit.
4. Edit your contact's name or number.
5. Select Save.
Delete a BroadSoft Contact from the Personal Directory
You can delete any contact from the Personal Directory.
Procedure
1. Navigate to Directories > Personal Directory.
2. From the Contact Information screen, select Delete.
Call Lists and Directories
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