User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Procedure
1. After you find your contact, select View.
2. In the Edit Contact screen, select Save.
The contact is saved to the Contact Directory or your Personal Address Book.
Save Global Address Book Search Results
For the GAB, you can also enable View Persistency, which lets you view your most recent search results
in the GAB after you have left the Directory screen.
Procedure
1. Navigate to Settings > Basic > Preferences.
2. Select Global Address Book > View Persistency and select Enable.
View Persistency is enabled and you can view your most recent search each time you return to
the GAB.
Using the Personal Address Book
Additionally, you can search for contacts, edit contact information, and save contacts to the PAB. You can
access the PAB from the Features or Directory menu on all VVX phones.
Note: Before importing contacts to your Polycom phone, make sure you save all of your contacts to your
PAB using your GENBAND Personal Agent on your computer. Saving all of your contacts to the
PAB ensures that your contacts are downloaded to the Contact Directory on your phone.
View Contacts in the Personal Address Book
Contacts saved to your PAB display in the Contact Directory on VVX phones.
Procedure
1. Navigate to Directories > Contact Directory.
2. Select a contact and select Edit.
The contact's information, including first and last name, directory number, nickname, and other
details are displayed.
Search Your Personal Address Book
You can search for contacts in the PAB by first name or last name.
Procedure
1. In the Contact Directory screen, select Search.
Select More if you do not see the Search soft key.
2. In the search field, enter your search criteria and select Submit.
Call Lists and Directories
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