User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
Procedure
1. Select New Call > Favorites.
View Favorites from the Lines Screen
You can view a list of favorites on the Lines screen on all VVX phones.
Procedure
1. From the Home screen, press .
Reorder Favorites
You can change the order in which your favorites display on the Home or Lines screen.
Procedure
1. From your Contact Directory, select a contact.
2. From the Contact Information screen, select Edit.
3. From the Edit Contact screen, select Favorite Index and enter a new favorite index number.
4. Select Save.
Delete Favorites
You can delete favorites to make room for new favorites.
Procedure
1. From the Contact Directory, select a contact.
2. From the Contact Information screen, select Edit.
3. From the Edit Contact screen, select Favorite Index, and delete the favorite index number.
4. Select Save.
Tip: To quickly delete a contact, on the Lines screen, press and hold the favorite until the
Contact Information screen is displayed. Select Delete. The contact remains in your
directory, but is no longer a favorite.
Using Buddy Lists
A Buddy list is a list of users whose status or presence you can monitor. Users can update their presence
setting to a status such as “Be right back”, “Out to lunch”, or “Busy”, and you can view their status in real
time from your Buddy list. You can also view your buddies' status from the Lines and Home screens, if
your buddy is a favorite.
Add Contacts to Your Buddy List
If you want to monitor contacts' status, add them to your Buddy list.
Favorites and Contact Lists
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