User's Manual
Table Of Contents
- Contents
- Before You Begin
- Getting Started with Polycom® VVX® Business IP Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- GENBAND's Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on Polycom® VVX® Business IP Phones
- Managing the GENBAND Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- Connecting to a Wireless Network
- Polycom® VVX® Business IP Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining Polycom® VVX® Business IP Phones
- Troubleshooting
You add people to your Buddy list from your Contact Directory, so you must first add them to your Contact
Directory before adding them to your Buddy list.
Procedure
1. From the Contact Directory, select a contact.
2. From the Contact Information screen, select Edit.
3. From the Edit Contact screen, select Watch Buddy > Enabled.
The default setting is Disabled. When enabled, the contact is added to your Buddy list so you can
monitor the contact's status.
4. Select Save.
View Your Buddy List
When you enable the Watch Buddy setting for a contact, the contact is displayed in your Buddy list.
Procedure
1. From the Lines screen, select Buddies.
Tip: You can quickly dial a buddy from your Buddy list. From the Lines screen, select Buddies,
select the buddy you want to call, and select Dial .
Monitor Contacts on Your Buddy List
You can monitor your buddies from your Buddy list. If a buddy is a favorite, you can also monitor the
buddy from the Home and Lines screen.
Procedure
1. Do one of the following:
• Select Buddies or navigate to Settings > Features > Presence > Buddy Status.
• Press to navigate to the Lines screen.
Buddies' Presence Information
Your buddies display an icon next to their name to indicate their status.
The following table shows the general icons and the status they represent.
Buddy Status and Icons
Buddy Status Icon
Available
Busy
Away
Favorites and Contact Lists
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