SoundStation2W™ USER GUIDE / ADMINISTRATOR GUIDE User Guide and Administrator Guide
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. • Read and understand all instructions. • Follow all warnings and instructions marked on the equipment. • Installation must be performed in accordance with all national wiring rules. • The outlet to which this equipment is connected must be installed near the equipment, and must always be readily accessible.
Table of Contents Thank You ............................................. 5 Overview .............................................. 5 Parts List ............................................... 6 Setting up SoundStation2W™ ................... 7 Features ................................................ 9 LED Indicators ......................................................................................... 9 Buttons .............................................................................................
Table of Contents Troubleshooting ................................... 26 No Signal .............................................................................................. 26 No Dial Tone ......................................................................................... 26 Does Not Ring....................................................................................... 26 Flickering LCD .......................................................................................
Thank You Thank you for choosing the Polycom SoundStation2W™. In this User Guide, you will find everything you need to quickly set up, use, and manage your new conference telephone. Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2W™ telephone. Lastly, it is important that you read the Parts List, and the Safety Notices section in this guide before you begin using the SoundStation2W™.
Parts List The following items are included in your SoundStation2W™ package. Check this list before installation to ensure that you have re- ceived each item. If you are missing any items, please contact your SoundStation2W™ reseller.
Setting up SoundStation2W™ Connect base station to power and analog phone line. Install battery. Wait for phone to register to base station. Ready State SoundStation2W™ will display a Ready message after successfully communicating with the base upon power up. The Ready message is also shown after a call is completed and the phone is available for the next call. ► For best performance, charge the console for a full charging cycle (4 hours for BASIC, 8 hours for EX) prior to first use.
Mounting Options Both the base station and the console can be wall mounted if desired. The base station can also be mounted under a table. The appropriate mounting screw holes are provided on the back surfaces. The console can also be locked in place using a standard laptop security cable. This feature is designed for rooms where it is important to ensure that the phone does not get removed from its home location, and where it is desirable to eliminate the analog phone cable to the wall.
Features LED Indicators The LEDs located on the top of your SoundStation2W™ indicate the current status of your conference telephone: Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. Buttons Scroll Menu Navigate up or down through displayed lists. Displays a menu of settings and options. Exit Select Exits from current screen to previous menu. Choose a menu item.
Wireless Technology SoundStation2W™ comes in two different formats. The product uses either 2.4 GHz WDCT (Worldwide Digital Cordless Telecommunications) or 1.9 GHz DECT (Digital Enhanced Cordless Telecommunications) standard technology. WDCT is widely used in North America, South America, and China, while DECT is used in Europe, parts of Asia, and Australia.
Mobile Phone Mode Mobile Phone Mode is an additional new mode of operation offered by the SoundStation 2W™. This feature enables you to combine the convenience of a mobile phone with the acoustics of a conference phone. For example, if you were in a call on your mobile telephone, you could connect your mobile telephone to the SoundStation2W™ and use its speaker and microphones to continue your conversation and include everyone in the room in the conversation.
Using SoundStation2W™ Direct Dial Indirect Dial 1. To obtain dial tone, press the key. 2. Dial the desired number. ► To cancel the call, press the key. SEND OR 1. From the Ready screen, dial the desired number. 2. Press the key or the SEND soft key to make the call. ► If you make a mistake entering the telephone number, press the
Ending a Call To end a call, press the key. Call Hold When a call is on hold, you cannot hear your remote party, and they cannot hear you. ► To place a call on hold, press the HOLD soft key. The LEDs on the top of your SoundStation2W™ will blink red. ► To resume a call, press the RESUME soft key. Call Mute When a call is muted, you can hear the remote party, but they cannot hear you. ► To mute a call, press the mute button .
Redial SoundStation2W™ stores the number that was last dialed. This number can be recalled using the REDIAL soft key. ► Press the REDIAL soft key. The last number called will be displayed and dialed. OR ► Press the key and then the REDIAL soft key. The last number called will be displayed and dialed. Speed Dial a Number You can speed dial any entry in your Phone Book, in either of these ways: Speed Dial Number First 1. Enter the 1- or 2-digit Speed Dial number. 2.
Dialing using the Phone Book Connection Diagram Entries in the Phone Book can be automatically dialed. 1. Choose the entry you want to dial. (See “Quick selection in a list” on page 17.) 2. Press the DIAL soft key. You will see and hear the call being dialed. Ringer Volume Adjustment When the SoundStation2W™ is in Ready state or on hook, press the Volume buttons to adjust the ringer volume.
Ringer Type Selection 1. Press the Menu button and choose Settings and press the Select button. 2. Cycle through the options using the Scrolling buttons and choose Ringer Type, and then press the Select button. 3. Sample the ring types by pressing the Scrolling buttons or the <— and —> soft keys. 4. Press the SAVE soft key or Select button to apply the selected ringer setting. ► Press the Exit button to cancel this change.
Language SoundStation2W™ allows you to select your preferred language for the phone to use when displaying information. To change the language setting: 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Scrolling buttons and choose Language, and then press the Select button. 3. Cycle through the available languages by pressing the Scrolling buttons or the <— and —> soft keys. 4.
Bridge Soft Key You may program the telephone number of your preferred conferencing bridge vendor into the SoundStation2W™ so that it is immediately available. Programming the Bridge number 1. Press the Menu button, choose Bridge Setup using the Scrolling buttons, and press the Select button. 2. Choose Enter Phone Number and press the Select button and then enter the bridge number using the dial pad. Enter any necessary prefix such as 9 and/or 1.
Placing a call using the Bridge soft key 1. Press the BRIDGE soft key. 2. The programmed number is automatically dialed and a call is placed to your preferred bridge vendor. Phone Book You can use the Phone Book to store a local directory of 25 contacts. You can add, edit, delete, dial, or search any contact in this list through just a few key strokes. Selecting the PH BOOK soft key displays the Phone Book list sorted by names. This list may be sorted by Name, Company, or Speed Dial.
Adding an entry 1. Press the PH BOOK soft key and then the NEW soft key. 2. Enter information in the Name, Ph# (telephone number including any prefixes, such as 9 and/or 1), and Co (company) field using the alphanumeric keys on the dial pad. You can move between fields using the Scrolling buttons. 3. Press the SAVE soft key. You can accept the next available speed dial number assigned to your new entry or you can choose your own speed dial number by using the Scrolling buttons or the dial pad. 4.
Deleting an entry 1. Choose the entry you wish to delete and press the Select button. 2. Press the REMOVE soft key. Press the OK soft key to remove or the CANCEL soft key to leave the menu without removing. View System Information This feature displays the following information about the SoundStation2W™: Location and Number, System Information, and Registration Information. With this feature you can easily identify the home room location for the phone. Location and Number System Information 1.
Standby Mode The phone has an automatic power save function to extend battery operated usage. The product will switch into Standby within one minute of being in an idle inactive state. The console will not go into Standby if there is an active call, even if there are pauses in the conversation. If the console is registered to the base station, and the phone goes into Standby mode, the LCD will display a “READY” message.
Charging SoundStation2W™ operates on a rechargeable lithium ion battery. The battery needs to be recharged periodically. Use the supplied charger to recharge the battery while it is installed in the console. In similar fashion to a laptop PC or a mobile phone, the SoundStation2W™ can be used or continue operation while being charged. The battery cannot be recharged outside the console.
Auxiliary Audio Output SoundStation2W™ allows the speaker output to be routed to an external recording device. The external recording device should be connected to the base station. 1. Connect an external recording device, such as a cassette tape recorder, via the auxiliary jack on the base station. 2. Press the Menu button on the phone console, choose Settings and press the Select buttons. 3. Choose Aux Audio Out and press the Select button.
LCD Message Summary The following messages are displayed on the console LCD to represent various usage conditions. LCD Message What it means: What you will see: Ready Phone is in idle state and ready to make calls. Idle screen. No Signal Signal strength is too weak to carry a call. Antenna icon will show zero bars. Call Ended The call has been dropped. “Call Ended” with elapsed time indicated.
Troubleshooting No Signal “No Signal” is displayed when the console loses contact with the base. Verify the following: ► If the console and base station ► Check that the base station is are separated by multiple brick powered up. walls, this will reduce the avail► Make sure that the console is able range between the base and not out of the allowed range console. (150 feet). ► Move the console to a location where there are fewer obstructions or walls between console and base station.
Short Silences, Echoes, or Clipped Speech ► Do not move the SoundStation2W™ console while it is in use. ► Keep your hands away from the console during calls. ► To avoid excessive noise around SoundStation2W™, move computers, projectors, papers, cups, and other noise-producers away from the console. ► At the beginning of each call, let someone at each location speak in turn for a few moments to enable SoundStation2W™ to adapt to its environment.
Administrator Guide
SoundStation2W™ Administrator Guide - 29
Passcode When you select Passcode from the Admin Setup menu, the screen will display whether or not a passcode is currently assigned. Assign a passcode: 1. Press the Menu button, choose Admin Setup using the Scrolling buttons, and press the Select button. Choose Passcode using the Scrolling buttons, and press the Select button. 2. Press the ASSIGN soft key and enter a three-digit password. If you make an error, press the
Change the passcode: 1. From the Admin Setup menu, choose Passcode using the Scrolling buttons and press the Select button. 2. Press the CHANGE soft key, enter the current passcode, and press the ENTER soft key. If you decide not to change the password, press the CANCEL soft key or the Exit button. ►If you enter an incorrect password, you will be notified to try again. ►If you make an error, press the
2. Choose Location Name using the Scrolling buttons, and press the Select button. Enter a location name using the dial pad. This name will be displayed when “Location Name and Number” submenu of “This Phone” menu is selected from the main menu. ►If you make an error, press the
Phone System Caller ID* You can turn Caller ID on or off. By default, Caller ID is on. 1. Press the Menu button, choose Admin Setup and press the Select button, enter passcode (if required) and press the ENTER soft key. Choose Phone System using the Scrolling buttons, and press the Select button. 2. Choose Caller ID using the Scrolling buttons, and press the Select button. Press the ON or OFF soft key or cycle through the options *Caller ID is a subscription using the Scrolling buttons. service.
Flash Timing You can adjust the timing of the Flash delay to 75, 100, 300, or 600 milliseconds. 1. Press the Menu button, choose Admin Setup and press the Select button, enter the passcode (if required) and press the ENTER soft key. 2. Choose Phone System followed by Flash Timing from the available options and press the Select button. 3. Use the <- and -> soft keys to step through the available Flash Timing options. 4. Press the SAVE soft key to save changes.
Diagnostics Mic (Microphone) Test You may test the SoundStation2W™’s microphones to ensure that they are working optimally. ►If testing microphone’s meter indicates that it is receiving an atypically low or high sample, despite appropriately controlled input, contact Polycom Technical Support. 1. Press the Menu button, choose 3. Choose any microphone using Admin Setup and press the the Scrolling buttons, and press Select button, enter passcode (if the Select button.
►White Noise is a signal whose energy is distributed uniformly among all frequencies within a band of interest, which for the SoundStation2W™ 3. Press the Select button to activate the signal. Restore Defaults Restoring the defaults will irretrievably remove all settings and data that have been entered since the SoundStation2W™ was first installed. 1. Press the Menu button, choose Admin Setup and press the Select button, enter passcode (if required) and press the ENTER soft key.
Specifications and Warranty Information
Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants to the end user (“Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller.
WARRANTY EXCLUSIVE. IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICES PAID, AT POLYCOM’S OPTION.
Exhibit J - Customer Information IMPORTANT: The antenna used for this transmitter must be installed to provide a separation distance of at least 20 centimeters from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. CE Mark R and TTE Directive This SoundStation2W has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/ EEC, 73/23/EEC 1999/5/EC.
Safety Notices Installation Instructions Installation must be performed in accordance with all relevant national wiring rules. Plug Acts as Disconnect Device The socket outlet to which this apparatus is connected must be installed near the equipment and must always b readily accessible.
