User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
• Group Directory
• Group Common Directory
• Personal Directory
Searching the BroadSoft Directory
You can access and search the BroadSoft Directory on the phone, and you can choose to perform a
simple or advanced search for contacts.
After the system administrator configures the Enterprise directory, you can view a list of contacts by
default in the BroadSoft directory. The default contacts list is displayed even when no text is entered in
the search box of the directory.
The BroadSoft Directory is not supported on VVX 101 and 1500 phones. Check with your system
administrator to find out if this feature is available on your phone.
Perform a Simple Search of the BroadSoft Directory
A simple search enables you to search for contacts using either their first name, last name, or by typing a
few letters of their name. A maximum of 50 contacts are available for viewing at one time.
Procedure
1. Navigate to Directories and select a BroadSoft directory.
A default list of contacts is displayed.
2. In the search field, enter your search criteria and select Submit.
Perform an Advanced Search of the BroadSoft Directory
An advanced search enables you to choose to search for contacts by first name, last name, or phone
number.
Procedure
1. Navigate to Directories and select a BroadSoft directory.
A default list of contacts is displayed.
2. Select Advanced Search in the BroadSoft Directory.
3. On the Advanced Search screen, choose to search for a contact by first name, last name, or a
contact number.
4. Optional: Do one of the following:
• Select Cs.Sn to make the search case-sensitive.
• Select Cs.In to make the search case-insensitive.
5. In the search field, enter your search criteria and select Submit.
6. Choose your contact.
A contact details screen is displayed.
Add BroadSoft Contacts to the Contact Directory
After you find your BroadSoft contact, you can add the contact to the Contact Directory.
The first and last name and phone number of the contact are saved to the Contact Directory. You can go
to the Contact Directory to see if the contact was saved correctly and to add additional contact
information.
Call Lists and Directories
Polycom, Inc. 103