User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Using the Global Address Book
Ribbon Communications Global Address Book (GAB) is a read-only directory similar to the Corporate
Directory, which is a company directory enabled and populated with contacts by your system
administrator.
Using the GAB, you can perform simple and advanced searches and save contacts to the Contact
Directory or Personal Address Book (PAB). You can access the GAB from the Features and Directory
menu on all VVX phones, or by pressing the Directory key on the VVX 1500 phone.
Perform a Simple Search of the Global Address Book
A simple search enables you to search for contacts using either their first or last name or by typing a few
letters or their name.
Procedure
1. Navigate to Directories > Global Address Book.
On VVX 1500 phones, press the Directory key and select Global Address Book.
2. In the search field, enter your search criteria and select Submit.
Perform an Advanced Search of the Global Address Book
An advanced search lets you search for contacts by first or last name or phone number.
Procedure
1. Navigate to Directories > Global Address Book.
On VVX 1500 phones, press the Directory key and select Global Address Book.
2. In the Global Address Book screen, select AdvFind.
3. Select a search option and select Next. You can choose to search by a contact’s last name, first
name, or phone number.
4. Enter your search criteria and press Next.
Your search results display with the contact’s name and phone number.
Save a Global Address Book Contact to the Contact Directory
If you want to modify a GAB contact's information, you need to save the contact to the Contact Directory
or the Personal Address Book, if enabled.
When you save a contact to the Contact Directory or PAB, you can modify and save the contact's
information in the PAB or Contact Directory.
Procedure
1. After you find your contact, select View.
2. In the Edit Contact screen, select Save.
The contact is saved to the Contact Directory or your Personal Address Book.
Save Global Address Book Search Results
For the GAB, you can also enable View Persistency, which lets you view your most recent search results
in the GAB after you have left the Directory screen.
Procedure
1. Navigate to Settings > Basic > Preferences.
Call Lists and Directories
Polycom, Inc. 105