User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences.
2. Select Global Address Book > View Persistency and select Enable.
View Persistency is enabled and you can view your most recent search each time you return to
the GAB.
Using the Personal Address Book
Additionally, you can search for contacts, edit contact information, and save contacts to the PAB. You can
access the PAB from the Features or Directory menu on all VVX phones.
Note: Before importing contacts to your Polycom phone, make sure you save all of your contacts to your
PAB using your Ribbon Communications Personal Agent on your computer. Saving all of your
contacts to the PAB ensures that your contacts are downloaded to the Contact Directory on your
phone.
View Contacts in the Personal Address Book
Contacts saved to your PAB display in the Contact Directory on VVX phones.
Procedure
1. Navigate to Directories > Contact Directory.
On VVX 1500 phones, press the Directory key and tap Contact Directory.
2. Select a contact and select Edit.
The contact's information, including first and last name, directory number, nickname, and other
details are displayed.
Search Your Personal Address Book
You can search for contacts in the PAB by first name or last name.
Procedure
1. In the Contact Directory screen, select Search.
Select More if you do not see the Search soft key.
2. In the search field, enter your search criteria and select Submit.
Add Contacts to the Personal Address Book
When you add a new contact to the PAB, you must enter a unique nickname that is at least one character
long for each new contact. If you try to save a contact without a nickname, a message asking you to enter
a nickname is displayed.
Procedure
1. In the Contact Directory, select Add or tap .
2. Enter your contact's information, create a nickname for the contact, and select Save.
The contact is added to the Contact Directory on your phone and to the PAB on the server.
Delete Contacts from the Personal Address Book
When you delete a contact, the contact is deleted from your PAB on your phone and the Ribbon
Communications Personal Agent.
Call Lists and Directories
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