User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Favorites and Contact Lists
Topics:
• Managing Favorites
• Using Buddy Lists
• Managing BroadSoft UC-One Favorites and Contacts
On your VVX phone, you can add contacts as favorites, view and manage BroadSoft UC-One contacts,
and watch contacts in your Buddy list.
Note: Your phone may not support all of the features described in this section. Check with your system
administrator to find out which features are available on your phone.
Managing Favorites
Favorites are the contacts in your Contact Directory that you will call most often. You can add contacts as
favorites from the Contact Directory, designate an index number for favorites, view favorites on the Home
or Lines screen depending on your phone, and delete favorites.
Add Favorites
Contacts that you add as favorites display on the Home screen on VVX 1500 phones, in the Lines screen
on other VVX phones, and in the Favorites list on all VVX phones. On all VVX phones, excluding the VVX
1500, a star displays in the Contact Directory for contacts saved as favorites.
Procedure
1. Navigate to Directories > Contact Directory.
On VVX 1500 phones, press the Directory key and tap Contact Directory.
2. From the Contact Directory, select a contact.
3. Select Add or Add to Favorites.
A notification is displayed asking if you want to automatically accept the next available index
number or manually enter your own.
4. Select Yes to automatically accept an index number or select Edit Index to enter a unique index
number.
You can enter a number up to 99 for VVX 101 and 201 phones or 9999 for all other VVX phones.
Viewing Favorites
You can view favorites on your VVX phone in the Favorites list in the Directory or the New Call screen.
Favorites display consecutively according to their index number. The contact with the lowest number is
displayed first.
View Favorites
You can view favorites in the Favorites lists from the New Call screen on your VVX phone.
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