User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
2. From the Paging Groups screen, select a paging group.
3. To begin a page, select Page.
Just before the page starts, you'll hear an alert tone, and then the page begins.
4. Begin speaking.
5. To end the page, select End Page.
Receiving Pages
You receive pages on the paging groups you are subscribed to as well as Group 24 (Priority pages), and
Group 25 (Emergency pages). When you enable Do Not Disturb, you only receive Emergency pages.
Non-emergency pages do not display or play on your phone.
How you receive a page depends on the priority of the page, whether you are in an active call, and
whether your phone is set to receive a page during an active call. When you receive a page, the page is
always played through the phone's speakerphone. You cannot play a page through your handset or
headset.
When you enable Do Not Disturb on your phone, you receive only Emergency broadcasts. Non-
emergency broadcasts do not display or play on your phone.
Listen to a Page during an Active Call
How you handle a page when you are in an active call depends on the page priority and whether the
phone is set up to receive a page during active calls.
The following occurs when you receive a page during a call:
• For Normal pages, the page immediately plays, and you hear audio from both the active call and
the page.
• For Priority or Emergency page, the page immediately plays. You hear audio from the active call
and the page.
• If the phone is not set up to receive Normal pages during active calls, the page is displayed as
Pending.
Note: You adjust the volume of a Normal, non-emergency page while it plays, and the phone uses the
adjusted volume for all subsequent non-emergency pages. However, only your system
administrator can change the volume of an Emergency page.
Procedure
» Do one of the following:
• For pages that play automatically during a call, hold the call to hear only the page.
• For Pending pages, select Accept or hold the call.
Receiving Pages When You're Not in an Active Call
When you receive a page and you are not in an active call, the page immediately plays, regardless of the
paging priority.
While a page plays, you can:
• Hold the page.
• End the page. This ends the page at your phone only.
• Place a new call.
Accessing, Sending, and Broadcasting Messages
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