User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Group Paging Settings
You can change your default paging group, update page group subscriptions, and enable pages to play
during active calls on your phone.
Note: The features described in this section require access to the Basic settings menu on the phone. If
your phone requires a password to access the Basic settings menu, contact your system
administrator for assistance customizing your phone.
Change the Default Paging Group
You can change the default paging group to any group you want.
The default paging group is group 1. If you change the default paging group, you are automatically
subscribed to the group you selected.
Procedure
1. Navigate to Settings > Basic > Preferences > Paging/PTT Configuration.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Paging/PTT
Configuration.
2. Select Group Paging > Default Group, and select a new paging group number.
When you press Paging, your phone sends pages using the new group.
Update Paging Group Subscriptions
By default, you are subscribed to Paging Groups 1, 24, and 25. This means that you can send pages to
and receive pages sent from these groups. You can change which groups you are subscribed to.
However, you cannot disable your subscriptions to Paging Groups 24 and 25.
Procedure
1. Navigate to Settings > Basic > Preferences > Paging/PTT Configuration.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Paging/PTT
Configuration.
2. Select Group Paging > Group Subscriptions.
3. From the Group Subscriptions screen, select the group you want to subscribe to and select Yes.
Enable Pages to Play during Active Calls
The Accept While Busy setting determines what happens when you are in a call and receive a page. This
setting is disabled by default. When disabled, the incoming page is held in a pending state, it does not
disrupt the call, and you cannot hear the page.
When you enable the Accept While Busy setting, a page interrupts calls and you hear the audio of the call
and the page.
Procedure
1. Navigate to Settings > Basic > Preferences > Paging/PTT Configuration.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences > Paging/PTT
Configuration.
2. Select Group Paging > Accept While Busy and select Enable or Disable.
Accessing, Sending, and Broadcasting Messages
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