User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
broadcast by pressing and holding Talk. If no one broadcasts during the waiting period, the
channel closes and the broadcast ends.
• Select End PTT.
After you select End PTT, you can immediately initiate another broadcast on another
channel, even if the previous broadcast is in the waiting period.
Receiving PTT Broadcasts
To receive a broadcast sent on a particular channel, you need to be subscribed to that channel.
How you receive a PTT broadcast depends on the broadcast priority, whether you are in an active call,
and whether your phone is set up to receive broadcasts during active calls.
When you enable Do Not Disturb on your phone, you receive only Emergency broadcasts. Non-
emergency broadcasts do not display or play on your phone.
Listen to a PTT Broadcast during an Active Call
How you handle a broadcast when you are in an active call depends on the broadcast priority and if your
phone is set up to receive a broadcast when you are in an active call.
The following occurs when you receive a broadcast during an active call:
• When your phone is set up to receive Normal broadcasts during an active call, the broadcast
immediately plays. You hear both the active call and the broadcast.
• When your phone is not set up to receive broadcasts during active calls, the broadcast is displayed
as a Pending broadcast.
• When the broadcast is a Priority or Emergency broadcast, the broadcast plays immediately. You
hear the active call and the broadcast.
Procedure
» Do one of the following,
• For broadcasts that play automatically during a call, hold the call to hear only the broadcast.
• For Pending broadcasts, select Accept or hold the call.
Receiving PTT Broadcasts When Not in an Active Call
When you receive a broadcast and you are not in an active call, the broadcast immediately plays,
regardless of the broadcast priority.
When you adjust the volume of a non-emergency broadcast, your phone retains the adjusted volume for
all subsequent non-emergency broadcasts. However, only system administrators can adjust the volume
level of an Emergency broadcast.
Reply to PTT Broadcasts
When a broadcast ends, the broadcast enters a 10-second waiting period. During this period, the channel
remains open to receive or send additional broadcasts.
Procedure
1. During the 10-second waiting period, press and hold Talk.
2. Begin talking.
The broadcast is sent to all people listening on the channel.
3. When you finish talking, release Talk.
Accessing, Sending, and Broadcasting Messages
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