User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
1. Navigate to Settings > Basic > Preferences.
2. Select Calendar Settings > Alert Tone.
3. Choose an alert tone and select Play to hear the tone.
Disable Meeting Reminders
Meeting reminders are enabled by default and display reminders for all meetings. You can choose to
disable meeting reminders so they do not display for any meetings.
Procedure
1. Navigate to Settings > Basic > Preferences.
2. Select Calendar Settings > Reminder Settings.
3. Select Reminder > Disable.
Joining Calendar Meetings
You can join any scheduled meeting from the calendar or from a meeting reminder.
Join Meetings from the Calendar
You can join meetings on VVX business media phones from the Calendar in Meeting view.
Procedure
1. From Day view, select the meeting.
2. In Meeting view, select Dial.
Join a Meeting from a Meeting Reminder
You can join a meeting from the meeting reminder when it displays before a meeting, if enabled.
Procedure
» Select the meeting number that displays on the reminder.
Join a Meeting with an Alternate Number
If the meeting organizer has provided alternate numbers you can use to join the meeting, you can view
and use alternate numbers to join the meeting.
Procedure
» Do one of the following:
• From Meeting view, select More Actions and select a number.
• From the meeting reminder, select Details > More Actions and select a number.
Navigating the Web and Idle Browsers
VVX phones support the following types of browsers:
• Idle Browser—Displays non-interactive web content (not supported on VVX 1500 phones)
The Idle Browser shows non-interactive web content on the Lines screen when your phone doesn't
have any calls in progress. Your system administrator determines what displays on the Idle Browser
for your phone.
Phone Applications
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