User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
1. Navigate to Settings > Basic > Preferences > Idle Screen Settings.
2. Select Columns, enter the number of columns you want to display.
For VVX 500/501, enter a number between 1-3; For VVX 600/601, enter a number between 1-4.
3. Select Save.
Enable Transparent Line Keys
By default, your phone displays line keys with a background. If you have a background picture set on your
VVX phone, the background is partially or fully covered depending on the number of line keys you have.
On VVX 500/501 and 600/601 phones, you can change line keys to have a transparent background that
enables you to fully see the background you set for your phone.
Procedure
1. Navigate to Settings > Basic > Preferences > Idle Screen Settings.
2. On the Idle Screen Settings screen, select Transparent Lines and then select Enabled.
The line keys are displayed without a background, as shown next.
Screen Savers
Another way to personalize your phone is to enable a screen saver that can either show default pictures
stored on your phone, the idle browser, or pictures stored on a USB flash drive.
Ask your system administrator if this feature is available on your phone.
Enable Screen Savers
When you enable the screen saver, you can choose to have your phone either display default photos
stored on the phone or the idle browser.
The screen saver automatically starts each time your phone is idle for a certain amount of time.
You can stop the screen saver at any time by pressing any key or touching the screen. When your phone
is idle again for a specified period of time, the screen saver starts again.
Procedure
1. Navigate to Settings > Basic > Preferences.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences.
2. Select Screen Saver > Screen Saver screen and select Enabled.
3. Select Wait Time, and enter the number of minutes the phone should wait after no activity before
displaying the screen saver.
You can enter any time between one minute and of 9999 minutes. The default is 15 minutes.
VVX Business Media Phones Settings
Polycom, Inc. 137