User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
2. Select Audible Ringer and select a location to hear sound effects.
Set a Ringtone for Incoming Calls
A simple way to personalize your phone is to change the ringtone. You can pick unique ringtones for the
different lines on the phone. The default ringtone is Low Trill.
Procedure
1. Navigate to Settings > Basic > Preferences.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences.
2. Select Ring Type.
3. If there are multiple lines on your phone, select a line.
4. From the Ring Type screen, select a ringtone.
5. Select Play to hear the ringtone.
Set a Ringtone for Individual Contacts
You can select unique ringtones for various contacts in your directory, which helps you quickly identify
callers as your phone rings.
Procedure
1. Navigate to Directories > Contact Directory.
On VVX 1500 phones, press the Directory key and tap Contact Directory.
2. From the Contact Directory, select a contact.
3. From the Contact Information screen, select Edit .
4. From the Edit Contact screen, select Ring Type and select a ringtone.
5. Select Play to hear the ringtone.
6. Select Save.
Change the Volume
You can increase the volume of your ringtone and the audio during a call.
Procedure
ยป Press one of the Volume keys to increase or decrease the audio.
Enable Acoustic Fence
Acoustic Fence suppresses background noise while you are on a call, which enhances call audio quality
for call participants.
The Acoustic Fence setting does not display on the phone by default, so if your system administrator has
enabled the feature option to display on your phone, you can enable or disable Acoustic Fence.
Acoustic Fence works with handsets or headsets. However, only headsets connected to the RJ-9 port on
the phone support Acoustic Fence. Acoustic Fence is enabled by default on the handset, disabled by
default for a connected headset, and not supported with USB or Bluetooth headsets.
Procedure
1. Navigate to Settings > Basic > Preferences.
On VVX 1500 phones, navigate to Menu > Settings > Basic > Preferences.
VVX Business Media Phones Settings
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