User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Your device is removed from the list and is no longer paired or connected with your VVX phone.
Tip: You can quickly disconnect your Bluetooth device by turning off the device or turning off
Bluetooth. When you turn your device back on, it is automatically reconnected the the VVX
phone.
Edit Your Phone's Bluetooth Device Name
You can change the Bluetooth device name for your VVX phone to identify your phone to other devices.
Bluetooth devices use the VVX business media phone's default device name to identify the phone in the
list of available devices. By default, the device name for VVX phones display as Polycom <phone model
name> on Bluetooth devices.
Procedure
1. Navigate to Settings > Basic > Bluetooth Settings.
2. Ensure that Bluetooth is On.
3. From the Bluetooth Settings screen, select Device Name.
4. In the Device Name text box, enter the name you want to give for the VVX phone.
5. Select Save.
Disable Bluetooth Device Discovery
After Bluetooth is turned on, the VVX phone is automatically placed in Discovery mode to make it visible
to other Bluetooth-enabled devices.
You can choose to disable this feature to not allow your VVX phone to show as an available device on
other Bluetooth devices.
Procedure
1. Navigate to Settings > Basic > Bluetooth Settings.
2. Select Discoverable then select Off.
DTMF Dialing
After the VVX business media phone is successfully connected to a smartphone, you can manage call
controls for the paired and connected smartphone, including entering DTMF tones.
During an active call, you can use the keys on the VVX phone to enter DTMF tones to respond to
computer-generated prompts during calls. For example, you can use the keys on the VVX phone to
respond to prompts during calls with customer service or technical support numbers.
Using Bluetooth Devices with VVX 600 Series Phones
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