User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
The VVX Color Expansion Modules take approximately 20 seconds to power up, and the VVX
Expansion Modules with a paper display take approximately three seconds to power up.
The LED lights on the module's line keys flash red and green as the module starts up.
Connect Additional VVX Expansion Modules
After the first module is on, you can connect up to two additional modules to your VVX phone.
Procedure
1. Connect an auxiliary cable from the AUX 2 port on the first module connected to the phone to the
AUX 1 port on the second module.
2. Connect an auxiliary cable from the AUX 2 port on the second module to the AUX 1 port on the
third module.
The LED lights on the module's line keys flash red and green as the module starts up.
Assigning Contacts and Favorites to VVX Expansion
Modules
You can assign contacts to line keys on your expansion module after the line keys on your phone are full.
The default view on your phone screen, which is the Lines screen, displays line registrations, monitored
and presence contacts, and favorites. Each function occupies a display space on the Lines screen. When
you reach the maximum number of display spaces on your phone, the next function you add is assigned
to the first available line key on your expansion module.
The following table lists the maximum number of display spaces available on VVX phones.
Maximum Number of VVX Phone Display Spaces
Supported Phone Model Maximum Display Spaces Supported
VVX 300 series 6
VVX 400 series 12
VVX 500 series 12
VVX 600 series 16
Note: After you fill all the display spaces on your phone and assign functions to all the lines on your
expansion module, you can find additional favorites and contacts in the Contact Directory.
Assign Favorites to Expansion Modules
You can assign favorites to line keys on connected expansion modules and automatically call contacts
using the line keys on the expansion modules. When you assign favorites on your phone, favorites are
Connecting Polycom VVX Expansion Modules to Your Phone
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