User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
assigned to the next available line key on the expansion module regardless of the index number. You can
reorder your favorites once they are created by changing the value of their index number.
Procedure
1. Press and hold an available line key on your expansion module.
2. From the Add Contact screen, enter the contact's information, including a unique favorite index,
and select Save.
VVX 500/501 and 600/601 phones automatically assign a favorite index. The favorite is assigned
to the next available line on your expansion module and not necessarily the line corresponding to
the line key you pressed to assign the favorite.
Identify Line Key Assignments
You can identify which registrations, monitored or presence contacts, and favorites are assigned to each
line key on your expansion module in the Status menu on your phone.
Procedure
1. Navigate to Settings > Status > Line Key Information.
2. Press a line key on the expansion module.
The assignment and line number for the line key you pressed are displayed on your phone's
screen.
3. Press the line key twice to return to the previous menu or select Back.
Generate the VVX Expansion Module Directory Card
Using the Polycom Web Configuration Utility, you can generate and download a PDF file with your VVX
Expansion Module line key information. You can print and insert the PDF file as a directory card on your
expansion module.
Procedure
1. In your Internet browser, enter your phone's IP address into your browser's address bar.
To find your phone's IP address, navigate to Settings > Status > Platform > Phone.
2. Log in as a User, enter the default password 123, and click Submit.
3. Click Utilities > EM Directory.
4. Select the VVX Expansion Module you want to generate a PDF for.
For example, EM1 is chosen in the following figure.
5. In the confirmation dialog box, select Yes to download the directory card.
6. Select Save > Open.
The directory card is displayed.
Connecting Polycom VVX Expansion Modules to Your Phone
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