User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Insert the Directory Card on the VVX Expansion Module
After you download the directory card, you can print and insert the directory card on your VVX Expansion
Module.
Procedure
1. Place the tip of a paper clip under the plastic cover cut out on the VVX Expansion Module to
remove the plastic cover.
2. Place the directory card on your VVX Expansion Module.
3. Align the tabs on either side of the plastic cover with the corresponding indents on the expansion
module and bend the plastic cover into place to reinsert the cover over the directory card for
protection.
Navigate Expansion Module Paging
The Polycom expansion modules with color displays support three pages of line information on the LCD
screen for each module connected to a supported VVX phone. Each page of the expansion module
contains line registrations, monitored contacts, contacts' presence, or favorites assigned to line keys.
Procedure
» Press a Page key beneath the screen on the expansion module.
Smart Paging on VVX Color Expansion Modules
The Smart Paging feature arranges line key assignments and distributes pages on the VVX Color
Expansion Modules based on the number of expansion modules connected to a VVX phone. Smart
Paging is automatically enabled for VVX Color Expansion Modules connected to VVX phones with UC
Software 5.1.0 or later.
Smart Paging does not affect how pages are ordered on VVX Expansion Modules with paper displays.
Note: If you assigned functions to line keys using the Flexible Line Key feature, the line key
assignments display on the designated line key on the expansion module and are not affected by
Smart Paging.
When Smart Paging is enabled, the pages on the expansion module are distributed across all connected
expansion modules. This feature is described and shown in the following scenarios:
• If you only have one expansion module connected to your phone, the pages are ordered
sequentially on the module, as shown next. Press the first, second, or third Page key to view the
corresponding pages.
Connecting Polycom VVX Expansion Modules to Your Phone
Polycom, Inc. 169