User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
2. On your phone, navigate to Settings > Basic > PDC Configuration.
For VVX 1500 phones, navigate to Menu > Settings > Basic > PDC Configuration.
3. On the PDC Configuration screen, set the Status field to Enabled and select Save.
Your settings are saved and the Basic screen is displayed.
4. On the PDC Configuration screen, select Reconnect.
A dialog box is displayed on your phone screen asking if you wish to share your remote keyboard
and mouse.
5. Select Yes.
A dialog box is displayed asking you to specify your phone's position.
6. Specify whether your phone is to the left or right of your computer monitor.
A dialog box is displayed on your computer asking to allow remote control of your phone.
7. Click OK to complete the setup process.
The PDC icon turns red, indicating that you have successfully enabled the PDC program.
Connect Using the Indirect Method
If your phone and computer are connected through a switch, use the indirect method to enable the PDC.
This method requires you to find your computer's IP address and manually enter your computer access
credentials.
After you find your phone's IP address, you can start the PDC program and connect your phone to your
computer using the indirect method.
Procedure
1. On your computer, click Start > Polycom > Polycom Desktop Connector.
The PDC icon is displayed as an active program on your taskbar as shown next.
2. On your phone, navigate to Settings > Basic > PDC Configuration.
For VVX 1500 phones, navigate to Menu > Settings > Basic > PDC Configuration.
3. From the PDC Configuration screen, set the Status field to Enabled.
4. In the Phone Orientation field, specify whether your phone is to the left or right of your computer
monitor.
5. In the Desktop User field, enter your Windows login name.
6. In the Server Address field, enter your computer's IP address or FQDN.
The IP address enables your phone to locate and identify your computer on the network.
7. Select Save.
Phone Accessories and Computer Applications
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