User Guide
Table Of Contents
- Contents
- Before You Begin
- Getting Started with VVX Business Media Phones
- Logging in to and Locking Your Phone
- Audio Calls
- Placing and Answering Audio Calls
- Placing Audio Calls
- Redial a Number
- Redial a Contact when the Contact is Available
- Choosing a Protocol for Audio Calls
- Answering Audio Calls
- Switch Among the Handset, Headset, and Speakerphone
- Mute and Unmute Audio
- Holding and Resuming Calls
- Ending Calls
- Transferring Calls
- Parking and Retrieving Calls on the BroadSoft BroadWorks Server
- Managing Calls
- Managing Calls on VVX 1500 Phones
- Managing Calls Remotely
- Ignoring or Rejecting Incoming Calls
- Redirecting Incoming Calls
- Call Precedence and Preemption
- Placing and Answering Audio Calls
- Conference Calls
- Tips for Conference Calls
- Audio Conference Calls
- Alcatel-Lucent Advanced Conference Calls
- Initiate an Advanced Conference Call
- Initiate an Advanced Conference Call During a Call
- Add Contacts to an Advanced Conference Call
- Add Incoming Calls to an Advanced Conference Call
- Join Two Calls into an Advanced Conference Call
- Viewing a Roster of Conference Participants
- Managing Advanced Conference Participants
- Shared Lines
- Shared Line Limitations
- Answering Calls on Shared Lines
- Missed and Received Calls on Shared Lines
- Hold a Call Privately on a Shared Line
- Barge In on Calls for Busy Lamp Field Lines
- Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)
- Ribbon Communications Multiple Appearance Directory Number - Single Call Appearance
- Alcatel-Lucent Shared Call Appearance
- BroadSoft UC-One Simultaneous Ring
- BroadSoft Executive-Assistant
- Recording Audio Calls
- Video Calls on VVX Business Media Phones
- Call Lists and Directories
- Recent Calls
- Contact Directory
- Corporate Directory
- BroadSoft Directories on VVX Business Media Phones
- Managing the Ribbon Communications Address Books
- Favorites and Contact Lists
- Accessing, Sending, and Broadcasting Messages
- Phone Applications
- VVX Business Media Phones Settings
- Password Required to Access Basic Settings
- Choose a Theme for Your Phone
- Set the Language
- Disable Call Waiting
- Time and Date Display
- Backlight Intensity and Timeout
- Changing Your Background
- Customizing Line Keys
- Screen Savers
- Use Your Phone as a Digital Picture Frame
- Power-Saving Mode
- Changing Audio Settings
- Updating Your Buddy Status
- Security Classification
- Clear Call Logs and Contacts
- Restrict Call Log and Contact Uploads
- Plantronics Headset Settings
- Using Bluetooth Devices with VVX 600 Series Phones
- Connecting to a Wireless Network
- Connecting Polycom VVX Expansion Modules to Your Phone
- VVX Expansion Module Hardware Features
- VVX Color Expansion Module Hardware Features
- Connect VVX Expansion Modules
- Connect Additional VVX Expansion Modules
- Assigning Contacts and Favorites to VVX Expansion Modules
- Generate the VVX Expansion Module Directory Card
- Navigate Expansion Module Paging
- Changing the Backlight Intensity on the Expansion Module
- Phone Accessories and Computer Applications
- Accessibility Features
- Maintaining VVX Business Media Phones
- Troubleshooting
Contents
Before You Begin..............................................................................................11
Audience, Purpose, and Required Skills........................................................................... 11
Related Documentation.....................................................................................................11
Getting Started with VVX Business Media Phones.......................................13
Overview of Phone Hardware and Keys........................................................................... 13
VVX 101 and 201 Hardware...................................................................................13
VVX 300 Series Hardware..................................................................................... 15
VVX 400 Series Hardware..................................................................................... 17
VVX 500 Series and VVX 600 Series Hardware.................................................... 18
VVX 1500 Hardware...............................................................................................20
Securing Your Phone with the Security Slot........................................................... 23
Navigating VVX Business Media Phones......................................................................... 23
Accessing Screens on VVX Business Media Phones............................................ 23
Switch Among Phone Screens...............................................................................26
Icons and Status Indicators.................................................................................... 27
Entering Information in Data Fields...................................................................................31
Entering Information Using the Dial Pad................................................................ 32
Enter Information Using the Onscreen Keyboard...................................................32
Entering Chinese Characters with PinYin...............................................................33
Logging in to and Locking Your Phone..........................................................35
Logging in to VVX Business Media Phones......................................................................35
Log In to a Phone................................................................................................... 35
Log Out of the Phone............................................................................................. 36
Change Your Login Password................................................................................ 36
Log In to a Visitor Desk Phone..........................................................................................36
Log Out of a Visitor Desk Phone............................................................................ 37
Log In to a Host Phone..................................................................................................... 37
Log Out of a Host Phone........................................................................................37
Log In to a Guest ACD Phone...........................................................................................38
Log Out of a Guest ACD Phone............................................................................. 38
Sign In Using Your BroadSoft UC-One Credentials.......................................................... 38
Locking Your Phone.......................................................................................................... 38
Lock Your Phone.................................................................................................... 39
Unlock the Phone................................................................................................... 39
Change Your User Password................................................................................. 40
Polycom, Inc. 1